Senior Service Specialist

K2 Services; Fort Worth (TX); On-site; USD 19,000 - 33,000; Full time

Job summary

Opensity Solutions is seeking an independent, professional Senior Service Specialist to join our team at our Fort Worth office. You will provide administrative support including mail, copy, receptionist duties, and facilities coordination to ensure smooth operations.

This role requires a high school diploma, 3+ years in office services, ability to lift up to 40 lbs, and a professional, customer‑focused attitude. Schedule is Monday‑Friday, 8:30 am to 5:30 pm, with pay at $24 per hour.

Qualifications

• High School Diploma or GED required.
• Minimum 3+ years of office services experience.
• Ability to multitask with attention to detail.
• Professionalism and tact in interactions with clients and colleagues.
• Ability to lift or move up to 40 lbs and manage material handling.

Responsibilities

• Mail Services: metering, sorting, distributing mail and packages.
• Copy Services: produce copy, print, and scan per instructions.
• Reception: answer calls and greet visitors courteously.
• Hospitality: coordinate client conference rooms and maintain readiness.
• Facilities Services: basic office moves and coordination on equipment concerns.
• Floor Coordination: stocking and upkeep of copy rooms and supplies.

Skills

Multitasking

Attention to detail

Professionalism

Tact

Customer service

Education

High School Diploma or GED

Job description

About Us:

Opensity Solutions is the largest tech‑enabled managed services organization serving leading law firms, financial institutions and professional services firms. At Opensity, we provide integrated operational platforms, automation and advisory services that enable clients to modernize operating models, reduce cost and accelerate growth. Our capabilities include IT and technology solutions, document processing and administrative support, marketing and communications, billing and AP/AR services, records and information governance, workflow automation, consulting and hospitality and facilities services.

Our Mission:

Ourmissionis to providemodernized technology platforms,elevated technology support, andvaluable insights, empoweringour clientsto excel inwhat they do best.

We areseekingan independent, professional and customer service focused Senior Service Specialist to join theOpensityteamworking at our client’soffice. In this pivotal role you will provide various administrative support which may include copy, print, mail, hospitality,records management, facilitiesand receptionist services. If you thrive in a professional business environment andseekto join an organization with true career growth opportunities, we invite you to apply to join our dynamic team.

Location: Fort Worth, TX
Pay: $24/hr

Schedule: Monday - Friday, 8:30 am to 5:30 pm

Essential JobResponsibilities

• MailServices includesmetering,sorting,anddistributingmailand accountable packagesper schedule

• Copy Services includesaccurately producingcopy,printand scan projectsperwritten instructions

• Reception includesanswering incoming telephone calls androuting totheappropriateperson, willgreet and announce visitors in a friendly andprofessionalmanner

• Hospitality Services includescoordination and upkeep of client conference rooms,common areasand kitchens. Inspect and ensure that all rooms are clean, stocked with supplies and ready for continual use. Organize and distribute client kitchen supplies. Maintain inventory control and order supplies as needed

• Floor Coordination includesthe upkeep of copy roomsandstocking of general supplies, delivery of paper, and basic daily maintenance

• FacilitiesServices may includehanging pictures, small office moves, cleaningservicesand communication with key client contactsregardingbuilding/equipment concerns.

Qualifications & Requirements

• High School Diploma orGED

• 3+years workexperiencein office services

• Ability to multitask with attention to detail

• Ability toresolve issues with professionalismandtact

• Ability to lift or move 40 lbs. or greater

• Abilityto grasp, lift or carry packages on a standard wheeled cart with a load capacity of75lbs

• Ability to walk, bend, kneel,standor sit for an extendedperiod of time

The Compensation range for this role is up to 24.00 USD per hour. Actual compensation within that range will be dependent upon the individual’s location, skills, experience and qualifications.

Opensity is committed to fostering an inclusive, equitable, and accessible workplace. We believe diverse perspectives strengthen our teams and the work we do for our clients.

Opensity provides equal employment opportunities to all applicants and employees and does not discriminate on the basis of race, colour, religion or creed, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, ancestry, citizenship, disability, family status, marital status, source of income, record of offences, or any other characteristic protected under applicable federal or provincial human rights legislation.

We are committed to fair and barrier free recruitment, selection, and employment practices, and to providing reasonable accommodation throughout the hiring process and employment lifecycle, in accordance with applicable human rights legislation.

Candidates who require accommodation during any stage of the recruitment process are encouraged to advise our Talent team so appropriate support can be provided.