Senior Service Representative

Labcorp; Houston (TX); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Company vehicle provided

Vehicle home use option

Comprehensive benefits

Job summary

Labcorp in Houston is seeking a reliable courier/driver to cover routes and support the logistics team. The role involves loading daily supplies, on-route training, dispatch support, and safe handling of specimens and lab samples.

You must have a valid driver's license, be at least 21, with punctuality, attention to detail, and strong customer service. A company vehicle is provided, with optional personal use for a nominal fee.

Qualifications

• High School Diploma or GED required.
• 3+ years driver or courier experience.
• 1+ year customer service experience.

Responsibilities

• Act as a floater for the logistics team providing as needed coverage for various routes.
• Provide on route training for new couriers/drivers.
• Assist with dispatch and pickups when needed.
• Load all necessary supplies needed for the daily pickups.
• Complete daily pick up schedule in a timely manner.
• Deliver all daily picks to your branch at the end of your shift.
• Handle all specimens and lab samples in safe and efficient manner.
• Safely operate company vehicle and obey all traffic laws.
• Utilize handheld electronic device to manage daily picks up.
• Work directly with dispatcher for additional pick-ups as needed.
• Evaluate traffic patterns, alternative routes and weather conditions as needed.

Skills

Vehicle delivery operations

Customer service

Time management

Safety compliance

Education

High School Diploma or GED

Job description

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you’ll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world. Together, we’re improving health and improving lives. Labcorp is a global leader in diagnostic testing and drug development solutions, helping healthcare providers, researchers, and patients make informed decisions that advance care.

Join us in our mission to improve health and improve lives.

Job location: 7207 North Gessner Drive Houston, TX

Work Schedule: Monday - Friday 2:00pm - 10:30pm; rotating weekends may be required.

Job Responsibilities:

• Act as a floater for the logistics team providing as needed coverage for various routes
• Provide on route training for new couriers/drivers
• Assist with dispatch and pickups when needed
• Load all necessary suppliers needed for the daily pickups
• Complete daily pick up schedule in a timely manner
• Deliver all daily picks to your branch at the end of your shift
• Handle all specimens and lab samples in safe and efficient manner
• Safely operate company vehicle and obey all traffic laws
• Utilize handheld electronic device to manage daily picks up
• Work directly with dispatcher for additional pick-ups as needed
• Evaluate traffic patterns, alternative routes and weather conditions as needed

Minimum Qualifications:

• High School Diploma or GED or equivalent

Preferred Qualifications:

• 3 years or more previous driver or courier experience
• 1 years or more of customer service experience

Additional Job Standards:

• Very punctual and strong time management skills
• Strong attention to detail and organizational skills
• Ability to problem solve customer issues
• Ability to lift up to 50 lbs.
• Ability to meet the physical demands of the position
• Valid Driver’s License and clean driving record
• Be at least 21 years’ old

At Labcorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career step!

Included with this position is a company vehicle to use for the route. In addition, for only $125 per month, you will have the option of taking this vehicle home with you and using it for personal use.

All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data.

Benefits:

Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here.

Equal Opportunity Employer:

Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.

For individuals with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility.

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We believe in the power of science to change lives. Labcorp is a leading global life sciences company that provides vital information to help doctors, hospitals, pharmaceutical companies, researchers, and patients make clear and confident decisions. Through our unparalleled diagnostics and drug development capabilities, we provide insights and accelerate innovations to improve health and improve lives. Here, you can join our nearly 70,000 employees, serving clients in more than 100 countries, as we work together to transform approaches to patient care.