Senior Service Manager, Multifamily Maintenance Lead

Morgan Properties; Town of Lysander (NY); On-site; USD 39,000 - 41,000; Full time

Benefits offered by this job

Rent discount

$300 quarterly Morgan Essentials

On-Call pay: $15/day

Medical, Dental, Vision benefits

401(k) with company match

Generous PTO & holidays

Job summary

Morgan Properties is seeking a Service Manager to oversee maintenance for a 234-unit community in Baldwinsville, NY. You will lead a team of maintenance technicians, manage work orders, and implement preventative maintenance to protect assets and ensure resident satisfaction.

The role requires strong leadership, extensive maintenance knowledge, and the ability to coordinate operations across multiple systems while delivering exceptional resident experiences.

Qualifications

• Five+ years of maintenance experience with leadership or supervisory experience.
• Strong knowledge of HVAC, plumbing, electrical systems, and appliance repair.
• HVAC/EPA/CFC certification preferred.
• Active drivers license with reliable transportation.

Responsibilities

• Lead a team of maintenance technicians and develop high-performing staff.
• Oversee daily maintenance operations, work orders, and apartment make-readies.
• Establish and manage preventative maintenance programs to protect assets.
• Coordinate and oversee vendor performance and manage expenses.
• Develop on-call schedules and respond to emergencies and severe weather.

Skills

Maintenance leadership

HVAC knowledge

Troubleshooting

Team coaching

Vendor management

Scheduling

On-call management

Resident service

Job description

Morgan Properties is seeking a Service Manager to oversee maintenance for a 234-unit community in Baldwinsville, NY. You will lead a team of maintenance technicians, manage work orders, and implement preventative maintenance to protect assets and ensure resident satisfaction.

The role requires strong leadership, extensive maintenance knowledge, and the ability to coordinate operations across multiple systems while delivering exceptional resident experiences.