Senior Service Manager — Heavy Equipment & Safety Focus

Yancey Bros Co.; Augusta, Northern (GA, KY); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

401k Plan Strong Company Match

Employee Profit Sharing

Medical Coverage

Dental Coverage

Paid Holidays

Tuition Reimbursement

Ongoing Training

Job summary

Yancey Bros. Co. in Augusta, GA is seeking a Service Manager to lead the technicians and supervisors in daily service operations.

You will be responsible for safety, hiring and developing employees, and the financial performance of the store, including budgeting, cost control, and building a loyal customer base. The role requires prior Service Manager experience in a similar industry, strong problem-solving skills, and a focus on customer service.

Qualifications

• Minimum of 3 to 5 years of experience.
• Strong problem-solving skills to meet the needs of customers and employees.
• Excellent people skills with customer service experience.
• Excellent organizational and communication skills.

Responsibilities

• Oversee daily branch operations and staff performance.
• Manage safety programs and ensure safe work practices.
• Plan budgets, control costs, and drive financial objectives.
• Develop and motivate staff; conduct annual evaluations.
• Coordinate inventory, parts, and service operations.
• Collaborate with sales teams and oversee accounts receivable.
• Prepare monthly safety and financial meetings.

Skills

Problem solving

Customer service

Organizational skills

Communication skills

Leadership

Education

High school diploma or equivalent

Job description

Yancey Bros. Co. in Augusta, GA is seeking a Service Manager to lead the technicians and supervisors in daily service operations.

You will be responsible for safety, hiring and developing employees, and the financial performance of the store, including budgeting, cost control, and building a loyal customer base. The role requires prior Service Manager experience in a similar industry, strong problem-solving skills, and a focus on customer service.