Senior Service EngineerMachine Tools

Swift Placement & Consulting; Tempe (AZ); Hybrid; USD 103,500 - 126,500; Full time

Job summary

Swift Placement & Consulting is looking for an experienced Service Engineer based in Arizona to perform installation, maintenance, and repairs of CNC machines. The role requires strong technical expertise, excellent communication skills, and involves up to 50% travel to customer sites. Candidates should have at least 5 years of experience in the CNC field and knowledge of Fanuc controls. The compensation is $115,000 per year.

Qualifications

• Minimum of 5 years of experience in CNC field service.
• Strong electrical background and expertise in diagnostics.
• Knowledge of Fanuc controls and CNC programming is a plus.

Responsibilities

• Diagnose and resolve complex CNC machine issues.
• Install and set up CNC machines with proper calibration.
• Develop and implement preventive maintenance programs.

Skills

Knowledge of CNC machine operations

Ability to read electrical schematics

Communication skills

Troubleshooting hydraulic and pneumatic systems

Education

5+ years in CNC field service

8-10 years experience in CNC service

Strong electrical background

Tools

Digital multimeter

Ohmmeter

Job description

Overview

We currently have the following career opportunity based in Arizona with frequent travel to the following states: CO, UT, NV, NM, ID, WY and MT.

Job Summary

We are looking for an experienced Service Engineer to perform the installation, maintenance, troubleshooting, and repair of CNC machines at customer sites. This advanced role requires in‑depth technical expertise in CNC machinery, the ability to diagnose complex issues. The position involves frequent travel and direct interaction with customers to ensure optimal machine performance and customer satisfaction.

Duties/Responsibilities

• Troubleshooting & Repairs: Diagnose and resolve complex mechanical, electrical, pneumatic, hydraulic, and software‑related CNC machine issues.
• Installation & Commissioning: Install and set up CNC machines, ensuring proper calibration, alignment, and integration with production systems.
• Preventative Maintenance: Develop and implement preventive maintenance programs to enhance machine reliability and longevity.
• Documentation & Reporting: Maintain detailed service logs, diagnostic reports, and repair documentation. Provide feedback to engineering and product development teams.
• Emergency & On‑Site Support: Provide rapid response to urgent service calls and critical failures, ensuring minimal downtime for customers.
• Compliance & Safety: Ensure adherence to safety protocols, industry standards, and customer requirements when working with high‑precision machinery.

Requirements

• Knowledge of CNC machine operations, strong ability to read electrical schematics, mechanical systems, and control systems.
• Knowledge of automatic tool changers and pallet systems.
• Understanding of servo motors, drives, PLCs, and automation systems.
• Ballscrew & axis support bearing replacement & alignment.
• Excellent verbal and written communication skills to interact with customers and document service activities.
• Hydraulic and pneumatic troubleshooting and repair.

Minimum Education and Experience

• Applicant should have a minimum of 5 years of experience in CNC field service and knowledge of Fanuc controls. CNC programming experience is a plus.
• 8‑10 years of experience in CNC machine service, repair, and troubleshooting, with expertise in complex diagnostics.
• Strong electrical background.
• Understanding of prints / schematics and electrical drawings.
• Use of digital multimeter, ohmmeter and phase checker.

Supervisory Responsibilities

• none

Travel Requirements

• Up to 50% travel, must be willing to travel frequently to customer sites within your territory. (may require overnight stays)

Physical Requirements

• Ability to lift up to 50 lbs.
• Perform physical tasks such as bending, twisting, and crawling.
• Climb step ladders up to 8 feet.
• Drive daily to customer locations, with dependable transportation and a clean driving record required.

Compensation

$115,000 per year