Senior Service Engineer

ZipRecruiter; Fremont (CA); On-site; USD 110,000 - 150,000; Full time

Job summary

A leading engineering firm is seeking a Senior Service Engineer to lead automation control systems projects. Responsibilities include installing and maintaining systems, troubleshooting, and mentoring. The role offers competitive salary and generous benefits, emphasizing local candidates.

Benefits

401k + match + prompt enrollment

Medical, Dental, and Vision benefits

Generous paid time off

Training and continuing education

Qualifications

• 7+ years troubleshooting automation systems, PLC, & HMI.
• Experience with pharmaceutical/biotech validation is a plus.

Responsibilities

• Install, maintain, and repair automation control systems.
• Troubleshoot PLC & HMI code.
• Mentor less experienced engineers.

Skills

Troubleshooting

Communication

Collaboration

Education

High School Diploma or GED

Tools

ControlLogix

CompactLogix

PlantPAx

Factory Talk

Studio 5000

PLC5

SLC500

RSView

PanelView Plus

Proficy

Wonderware

Job description

Job Description

At Automation Group, an E Tech Group company, joining our team means joining a group of passionate and forward-thinking experts. We're one of the largest engineering and system integration firms in the United States, providing value for our clients through IT automation and control solutions for over 25 years across industries such as Life Sciences, Mission Critical, Metals, Material Handling, Consumer Products, and Food & Beverage. Our scale enables us to help clients develop and implement standardized solutions at any of their facilities, regardless of location or local resources.

We are seeking an enthusiastic and experienced Senior Service Engineer responsible for leading or contributing to detailed hardware and software design of process automation control systems projects. This includes defining architecture requirements, developing detailed software design specifications, programming PLC and SCADA applications, configuring thin client server applications, process-based historian databases, tuning control loops, startup and commissioning services, troubleshooting, and control system qualifications. This is a fantastic opportunity to lead or work on projects from conception through commissioning.

Must be local to the Bay Area.

You Will:

• Install, maintain, and repair automation control systems and customer equipment
• Install and integrate new components or parts
• Identify, analyze, and repair equipment failures, order, and replace parts as needed
• Troubleshoot PLC & HMI code
• Follow NFP70e Safety Standards
• Troubleshoot control systems networks and panels
• Participate with project engineers in start-up projects
• Communicate with clients to identify needs
• Coordinate service work for key accounts
• Provide excellent customer service
• Develop and maintain customer relationships
• Communicate technical solutions effectively
• Interpret P&ID, electrical, and network drawings
• Research and resolve customer questions about products, issues, and upgrades
• Develop creative solutions for complex issues
• Perform start-up testing and customer training
• Maintain minimum 90% utilization for the service team
• Mentor less experienced engineers and verify their work
• Lead team efforts when needed
• Enjoy visiting local sites; value documentation and planning in a regulated environment

You Have:

• High School Diploma or GED
• 7+ years troubleshooting automation systems, PLC, & HMI
• Ability to use hand tools and electrical testing equipment
• Senior Service Engineer training
• Consulting experience
• Proficiency in troubleshooting control systems and process controls
• Experience with pharmaceutical/biotech validation is a plus
• Rockwell products experience: ControlLogix, CompactLogix, PlantPAx, Factory Talk, Studio 5000, PLC5, SLC500, RSView, PanelView Plus
• Experience with other PLC platforms (GE, Siemens, Modicon)
• Experience with SCADA/HMI packages (Proficy, Wonderware)
• Experience implementing electrical design packages
• Knowledge of control system networks (Ethernet, ControlNet, DeviceNet)
• Instrumentation experience
• Excellent communication skills
• Collaborative and team-oriented mindset

Benefits & Perks:

• 401k + match + prompt enrollment, fully vested
• Medical, Dental, and Vision benefits, promptly enrolled
• Generous paid time off including vacation, holidays, family leave, and sick leave
• Training and continuing education to support career growth

Salary range: $110,000-$150,000

E Tech Group is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, genetic information, citizenship, disability, or any other protected status. Reasonable accommodations are provided for qualified individuals with disabilities and for religious beliefs. E Tech Group is committed to affirmative action for individuals with disabilities and protected veterans.

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