Senior Service Designer: IT Delivery & SDP Lead

Computacenter; Irvine (CA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive compensation

Long-term career opportunities

Attractive benefit plans

Job summary

Computacenter is seeking a Service Designer in Irvine, CA to translate customer requirements into service designs for complex IT infrastructure. This role involves working closely with teams to develop Work Breakdown Structures, staffing models, and service documentation. Candidates must have a Bachelor's in IT, 5–10 years of relevant experience, and strong collaboration skills. The company offers competitive compensation and benefits for a rewarding career path.

Qualifications

• 5–10 years of experience in IT services delivery or program delivery roles.
• Experience in systems integrators or enterprise IT organizations.
• Ability to identify risks, assumptions, dependencies, and constraints.

Responsibilities

• Translate customer requirements into service designs.
• Develop Work Breakdown Structures (WBS) and resource plans.
• Define service delivery models and documentation.

Skills

IT services delivery

Service design

Project management

Cross-functional collaboration

Documentation skills

Risk management

Resource planning

Education

Bachelor’s degree in Information Technology or related field

Tools

Excel

PowerPoint

Visio

Lucid

Job description

Computacenter is seeking a Service Designer in Irvine, CA to translate customer requirements into service designs for complex IT infrastructure. This role involves working closely with teams to develop Work Breakdown Structures, staffing models, and service documentation. Candidates must have a Bachelor's in IT, 5–10 years of relevant experience, and strong collaboration skills. The company offers competitive compensation and benefits for a rewarding career path.