Senior IT Service Designer & SDP Delivery Lead

Computacenter; Dallas (TX); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive compensation plans

Long-term career opportunities

Attractive mix of benefit plans

Job summary

Computacenter is looking for a Service Designer in Dallas, Texas, to translate customer requirements into effective service designs for IT infrastructure. Responsibilities include developing Work Breakdown Structures (WBS), supporting service pricing discussions, and collaborating with cross-functional teams. Candidates should have a Bachelor's degree in IT or related fields and 5–10 years of relevant experience. Computacenter provides competitive compensation and numerous benefits to enhance employee well-being.

Qualifications

• 5–10 years of experience in IT services delivery or service design.
• Hands-on experience developing Work Breakdown Structures (WBS).
• Familiarity with IT services delivery lifecycle and methodologies.

Responsibilities

• Translate customer requirements into delivery-ready service designs.
• Develop staffing models, resource plans, and project timelines.
• Identify and document delivery risks and mitigation plans.

Skills

Service design

Collaboration

Documentation skills

Risk management

IT infrastructure knowledge

Education

Bachelor's degree in Information Technology or related field

Tools

Excel

Visio

PowerPoint

Word

Job description

Computacenter is looking for a Service Designer in Dallas, Texas, to translate customer requirements into effective service designs for IT infrastructure. Responsibilities include developing Work Breakdown Structures (WBS), supporting service pricing discussions, and collaborating with cross-functional teams. Candidates should have a Bachelor's degree in IT or related fields and 5–10 years of relevant experience. Computacenter provides competitive compensation and numerous benefits to enhance employee well-being.