Senior IT Service Designer & SDP Delivery Lead

Computacenter; San Francisco (CA); On-site; USD 100,000 - 130,000; Full time

Benefits offered by this job

Competitive compensation

Long-term career opportunities

Attractive benefit plans

Job summary

Computacenter is seeking a Service Designer to create delivery-ready service designs for IT infrastructure. You will translate customer needs into actionable plans, develop project timelines, and define service delivery models. The ideal candidate has 5–10 years of relevant experience in IT, strong collaboration skills, and a Bachelor's degree in Information Technology or a related field. Computacenter offers competitive compensation and a robust benefits package, ensuring your health and financial security.

Qualifications

• 5–10 years of experience in IT services delivery, service design, or program delivery.
• Proven experience supporting service delivery models for complex engagements.
• Ability to create Work Breakdown Structures, staffing models, and project timelines.

Responsibilities

• Translate customer requirements into delivery-ready service designs.
• Define and document delivery models including WBS, staffing, and risks.
• Support pricing discussions and engage subject matter experts.

Skills

Service design

Stakeholder engagement

Project management

IT services delivery

Cross-functional collaboration

Education

Bachelor’s degree in Information Technology or related field

Tools

Excel

Visio/Lucid

PowerPoint

Word

Job description

Computacenter is seeking a Service Designer to create delivery-ready service designs for IT infrastructure. You will translate customer needs into actionable plans, develop project timelines, and define service delivery models. The ideal candidate has 5–10 years of relevant experience in IT, strong collaboration skills, and a Bachelor's degree in Information Technology or a related field. Computacenter offers competitive compensation and a robust benefits package, ensuring your health and financial security.