Senior Service Delivery & Projects Lead (Remote)

F3 Design; Anaheim (CA); On-site; USD 90,000 - 115,000; Full time

Benefits offered by this job

Competitive base salary with annual bonus

Medical, dental, and vision benefits

Flexible remote work

Job summary

F3 Design is seeking a Service Delivery Manager in California to oversee project management and professional services for clients. This role involves leading teams to deliver high-quality IT services, ensuring successful onboarding, and managing customer relationships.

The ideal candidate will have extensive experience in IT services, a track record of on-time project delivery, and strong leadership skills. The position offers competitive compensation and flexible working arrangements.

Qualifications

• 8–12+ years in IT services; 4–7+ years leading service delivery teams.
• Proven phase-gate governance and risk management expertise.
• Clear communication skills with executive presentation capability.

Responsibilities

• Lead end-to-end onboarding for private hosting services.
• Direct Project Managers and professional services personnel.
• Collaborate with Sales and Customer Success teams to ensure delivery.

Skills

Project Management

Service Delivery

Team Leadership

Risk Management

IT Services Experience

Tools

Microsoft 365

VMware

Autotask

Job description

F3 Design is seeking a Service Delivery Manager in California to oversee project management and professional services for clients. This role involves leading teams to deliver high-quality IT services, ensuring successful onboarding, and managing customer relationships.

The ideal candidate will have extensive experience in IT services, a track record of on-time project delivery, and strong leadership skills. The position offers competitive compensation and flexible working arrangements.