Senior Service Delivery Leader - Remote PM/PS

IronOrbit; Anaheim (CA); On-site; USD 90,000 - 115,000; Full time

Benefits offered by this job

Competitive base salary with annual bonus

Medical, dental, vision, and other benefits

Flexible remote work

Professional development opportunities

Job summary

IronOrbit is seeking a hands-on delivery leader based in the United States for their Managed Services department. This role involves leading customer onboarding, managing service delivery teams, and driving operational excellence to ensure projects are delivered on time and within budget.

The ideal candidate will have 8–12 years of IT services experience, with proven leadership in project management. The compensation ranges from $90,000 to $115,000 annually, and the position offers flexible remote work options.

Qualifications

• 8–12+ years in IT services, with a focus on Service Delivery and Project Management.
• Proven phase-gate governance and risk management.
• Strong business acumen with ownership of project financials.

Responsibilities

• Own customer onboarding and delivery for private hosting services.
• Drive initiatives for existing customer upgrades.
• Lead people development and performance coaching.

Skills

IT services leadership

Project Management

Customer-facing roles

Governance

Business acumen

Tools

Microsoft 365

VMware

ConnectWise

Job description

IronOrbit is seeking a hands-on delivery leader based in the United States for their Managed Services department. This role involves leading customer onboarding, managing service delivery teams, and driving operational excellence to ensure projects are delivered on time and within budget.

The ideal candidate will have 8–12 years of IT services experience, with proven leadership in project management. The compensation ranges from $90,000 to $115,000 annually, and the position offers flexible remote work options.