Senior Service Delivery Manager

Capgemini; Atlanta (OH); On-site; USD 90,000 - 130,000; Full time

Job summary

A leading company is seeking a Project Manager - Program Manager in Atlanta to oversee client engagements in various sectors, ensuring technical, cost, and schedule deliverables. The ideal candidate will have strong leadership skills, IT project management experience, and a PMP certification. Join a dynamic team focused on driving innovative solutions and enhancing client relationships.

Benefits

Flexible work

Healthcare benefits

Paid time off

Parental leave

Qualifications

• PMP certification or equivalent required.
• Experience in IT or cyber security project management.
• Ability to manage multiple teams and tasks.

Responsibilities

• Manage cost, schedule, and technical performance of programs.
• Lead all phases of programs from inception through completion.
• Act as primary client contact for program activities.

Skills

Leadership

Project Management

Collaboration

Cyber Security Knowledge

Business Development

Education

Relevant degree or equivalent experience

Job description

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Job Title:

Project Manager - Program Manager

Location:

Atlanta

Travel:

25%

Job Description

Engagement Manager for Enterprise Technology Services business leading teams with varied strengths for clients in commercial verticals including finance, energy, hi-tech, health and life sciences, and telecommunications. Project/Program Management responsibility for client engagements with ownership of technical, cost, and schedule deliverables.

Key Responsibilities

• Responsible for the cost, schedule, and technical performance of company programs or major subsystems.
• Directs all phases of programs from inception through completion.
• Establishes breakthroughs and monitors adherence to master plans and schedules, identifies program problems, and obtains solutions such as resource allocation or changing contractual specifications.
• Identifies and mitigates program risks and issues.
• Acts as primary client contact for program activities, leading review sessions on cost, schedule, and technical performance.
• Directs the work of employees assigned to the program from technical and administrative areas.
• Authors Statements of Work (SOWs), participates in contract negotiations, and coordinates financial terms/conditions.
• Develops new business or expands the product line with the client in collaboration with Sales and Account Lead.

Required Skills

• Confirmed “full spectrum” leader
• Ability to establish and maintain relationships across all organizational levels
• Ability to handle multiple tasks, teams, and prioritize effectively
• IT or cyber security Project and Program Management experience; SOC environment knowledge preferred
• Ability to lead across multiple subject areas to ensure program success
• Collaboration & partnership skills; invested in team success
• Commercial Sales and/or Business Development experience, including Capture
• Project Management Professional (PMP) certification or equivalent
• Cost Account Manager experience
• HW/SW/cyber security team leadership experience
• Experience leading complex programs for Fortune 1000 clients or within DoD
• Relevant degree or equivalent experience with professional training

Life at Capgemini

Capgemini supports your well-being through various programs, including flexible work, healthcare, financial benefits, paid time off, parental leave, and more.

About Capgemini

Capgemini is a global leader in business and technology transformation, with over 55 years of experience, 340,000 team members across 50+ countries, and €22.1 billion in revenue (2024). We help organizations accelerate their digital transition, leveraging AI, cloud, data, and industry expertise.

Disclaimer

Capgemini is an Equal Opportunity Employer committed to diversity. We consider reasonable accommodations for applicants with disabilities and ensure fair recruitment processes.

Applicants must have valid work authorization in the US without future sponsorship requirements.

Job Details

Infrastructure, Full-time, US-PA-King of Prussia, US-GA-Atlanta

Organization

CIS US P&C

Additional Info

• Seniority level: Not Applicable
• Employment type: Full-time
• Job function: Project Management and IT
• Industries: IT Services, Business Consulting, Outsourcing