Senior Service Coordinator II — Veteran Care & Outreach

ADP, Inc.; Los Angeles (CA); On-site; USD 76,000 - 83,000; Full time

Benefits offered by this job

Health, dental, vision

Life insurance $25,000

403(b) retirement plan with match

Job summary

ADP, Inc. is seeking a Senior Service Coordinator II to lead clinical and administrative operations for the VASH program. The role emphasizes collaborative relationships with providers, ongoing staff training, and ensuring wrap-around services for veterans.

The position requires a Master of Social Work or related licensure, two years of clinical/case management experience, and driving responsibilities. Equal opportunity employer.

Qualifications

• Master of Social Work, Marriage Family Therapist, or Psychologist with CA license or eligibility.
• Two years of clinical and case management experience required.
• Must have own transportation and a valid driver's license.

Responsibilities

• Provide leadership, administration, and oversight for the VASH program.
• Support staff onboarding, training, and recruitment activities.
• Coordinate care, ensure 24/7 on-call coverage, and crisis intervention support.
• Manage client census, documentation, and program compliance with VA contracts.
• Oversee documentation and maintain charts in CPRS per requirements.

Skills

DSM diagnoses

Motivational interviewing

Trauma-Informed Care

PTSD knowledge

Team collaboration

Time management

Housing First

Education

MSW

MFT license eligibility

Psychologist license/eligibility

CA BBS license eligibility

Tools

EMR system

Job description

ADP, Inc. is seeking a Senior Service Coordinator II to lead clinical and administrative operations for the VASH program. The role emphasizes collaborative relationships with providers, ongoing staff training, and ensuring wrap-around services for veterans.

The position requires a Master of Social Work or related licensure, two years of clinical/case management experience, and driving responsibilities. Equal opportunity employer.