Senior Service Center Technician

Xylem; Sanford (FL); On-site; USD 42,000 - 62,000; Full time

Job summary

Xylem is seeking a Senior Service Center Technician in Sanford, FL to perform service activities at service centers, troubleshoot systems, and manage preventative maintenance and parts inventory. The role emphasizes safety, customer interface, and a proactive mindset, with opportunities to contribute across multiple sites in the region.

The position requires 3 to 5 years of technical experience in industrial or commercial process water, a clean driving record, and HS diploma or equivalent.

Qualifications

• HS diploma or equivalent required.
• 3 to 5 years of technical work experience including industrial or commercial process water experience.
• Clean driving record.
• May have industry specific license(s).

Responsibilities

• Create and maintain safe working environment and culture within the organization
• Take care of company property
• Demonstrates high impact culture through innovation, accountability and empowerment
• Must be able to function in a team environment
• Usually works with minimal supervision
• Works independently

Skills

Mechanical experience

Diesel experience

Microsoft Office

Customer service

Critical thinking

Troubleshooting

Technical communication

Problem solving

Education

HS diploma or equivalent

Job description

Onsite

Sanford, Florida

Full time

R51036

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

The Senior Service Center Technician will be responsible for initiating and executing service activities at service center locations in a safe and efficient manner. This role proactively troubleshoots systems, works with mechanical, electrical, diesel equipment conditions, conducts preventative maintenance and parts inventory, and anticipates and corrects safety issues (both Company and Customer owned equipment). May interface with customer.

Responsibilities:

To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.

• Create and maintain safe working environment and culture within the organization
• Take care of company property
• Demonstrates high impact culture through innovation, accountability and empowerment
• Must be able to function in a team environment
• Usually works with minimal supervision
• Works independently

Driving Requirements

• Driver Application for Employment
• Motor Vehicle Report (MVR)
• Forms:
• Driver Disclosure and Release
• Employee Applicant Drug and Alcohol Statement
• Copy of Driver’s License
• PLACEHOLDER FOR DIVISION SPECIFIC REQUIREMENTS

High Impact Behaviors:

• Continuous Professional Development: Professionals should be committed to lifelong learning, seeking out opportunities for self-improvement, and staying abreast of industry trends and best practices.
• Collaboration and Teamwork: Effective professionals understand the value of collaboration. They work well with others, contribute to team goals, and understand that diverse perspectives can lead to better solutions.
• Results Driven Performance: High performing professionals focus on delivering results. They set high standards for their own performance and are committed to achieving objectives efficiently and effectively.

Education Requirements:

HS diploma or equivalent

Preferred:

May have industry specific license(s)

Experience Requirements:

• Clean driving record
• Work experience preferred
• 3 to 5 years of technical work experience including industrial or commercial process water experience

Skill Requirements:

• Mechanical and dieselexperience depending on business unit
• Work without direct supervision and can provide coaching/training to entry-level technicians
• Technically sound
• Experience with Microsoft Office
• Must have customer service experience
• Demonstrates critical thinking and troubleshooting ability
• Synthesizes technical information and communicates it clearly
• Derives insight from customer experience to produce outcomes and solve moderately complex problems often in novel and unexpected ways

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.

At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Aff…

Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation

Our Talent Community is a great way to stay connected to learn more about our high impact culture initiatives and latest career opportunities!

Want to know what kind of Impact you can make?

Our goal is to optimize water access and quality, and promote responsible consumption, so that communities across the globe

can thrive. Through Xylem Watermark, our Corporate Citizenship Program, we provide and protect safe water resources for

communities around the world by engaging all stakeholders and educating about water issues.

Learn more by clicking here – Working at Xylem

Inclusion and Belonging at Xylem

Inclusion and Belonging are fundamental to how we enable our customers to tackle global water challenges.

Learn more about our commitment to Inclusion and Belonging.