Senior Service Application Engineer-Remote

Lensa; Augusta (ME); Remote; USD 90,000 - 100,000; Full time

Job summary

A leading company in IT services is seeking a Senior Service Application Engineer to oversee the Application Engineering team. This remote role requires a Bachelor's degree in HVAC, Electrical, or Mechanical Engineering and at least ten years of industry experience. Responsibilities include developing application standards, providing technical support, and ensuring project specifications are met. The position offers a competitive salary and opportunities for professional growth.

Qualifications

• Minimum of ten years related industry experience.
• Proficient in programming tools and communication networks.
• Ability to provide efficient, timely, reliable and courteous service.

Responsibilities

• Oversee the Application Engineering team to ensure timely delivery.
• Provide on-site and remote technical support to installers and customers.
• Perform system analysis and diagnostics.

Skills

Communication

Analytical Skills

Organizational Skills

Education

Bachelor's Degree in HVAC, Electrical Engineering or Mechanical Engineering

Tools

Niagara

MS-Word

MS-Excel

Job description

Senior Service Application Engineer-Remote

Senior Service Application Engineer-Remote

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Senior Service Application Engineer-Remote

Job ID

217911

Posted

20-May-2025

Service line

GWS Segment

Role type

Full-time

Areas of Interest

Engineering/Maintenance, Facilities Management

Location(s)

Milwaukee - Wisconsin - United States of America, Remote - US - Remote - US - United States of America

About The Role

As a CBRE Senior Service Application Engineer, you be responsible for overseeing the Application Engineering team and ensuring they are delivering on-time and budget. Creates control databases, graphic screens and set-up of control systems based on project specification and/or sale proposal as needed. Performs field startup and system commissioning tasks as well as the remote installation of software and control programs. Provides on-site and remote technical support to Lead Application Engineers and Application Engineers as well as installers and customers. Proficient in Niagara for this role.

Essential Duties And Responsibilities

• Develops and maintains standards for applications databases and processes
• Creates programming logic using flow diagrams, sequences of operation, panel layouts, termination details and project specifications or sales proposal
• Programs control applications using various software using various software tools to support operator workstations, DDC field panels and third-party integration devices connected through multiple communications protocols.
• Performs job site system checkout, commissioning and testing of control applications to verify proper operation according to project specifications, sales proposal and design documentation
• Develops system graphic displays, according to project specifications or sales proposal
• Provide on-site and remote technical support to installers and customers.
• Acts as the technical liaison between owner/construction managers
• Delivers on-site customer operator training on the use of the installed system
• Performs system analysis and diagnostics. Determines corrective action to restore systems to proper operating condition.
• Coordinates system installation with installing contractor at job site as required
• Performs final walkthrough with owner and construction manager to ensure all punch list items are complete and job received signoff of substantial completion
• Travel involved and some overnight trips up to 10% US
  
  

What You’ll Need

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Bachelor's Degree in HVAC, Electrical Engineering or Mechanical Engineering with a minimum of ten years related industry experience.

CERTIFICATES and/or LICENSES

None

Communication Skills

A valid driver's license with a good driving record for applicable vehicles, without restrictions, or limiting conditions. (Corrective lenses permitted)

Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information.

FINANCIAL KNOWLEDGE

Requires advanced knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts, and commissions. Conducts advanced financial analysis.

REASONING ABILITY

Ability to comprehend, analyze, and interpret complex documents. Ability to solve problems involving several options in situations. Requires advanced analytical and quantitative skills.

OTHER SKILLS And ABILITIES

Must possess a thorough knowledge of the use, setup and operation of Windows-based computers and desktop applications such as MS-Word and MS-Excel. Proficient in programming tools and communication networks to include proficiency in Niagara. Must be proficient in reading BAS drawings to determine if the drawing and programming required will work together.

Proficient with controls and HVAC systems and their terminology.

SCOPE OF RESPONSIBILITY

Must be flexible with schedule, including working some nights and holidays when requested. Must be willing to travel including some overnights.

Decisions made with thorough understanding of procedures, company policies, and business practices to achieve general results and deadlines. Responsible for setting work unit and/or project deadlines. Errors in judgment may cause short-term impact to department.

CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the Senior Service Application Engineer position is $90,000 annually ($43.26/hourly) and the maximum salary for the Senior Service Application Engineer position is $100,000 annually ($48.07/hourly). The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience.

Equal Employment Opportunity: CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [e-mail] or via telephone at [phone] (U.S.) and [phone] (Canada).

CBRE GWS

CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.

Find out more (https://www.cbre.com/real-estate-services/directory/global-workplace-solutions)

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  IT Services and IT Consulting

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