Senior Service Advisor - Growth, Training & Benefits

Sonic Automotive; San Rafael (CA); On-site; USD 80,000 - 144,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k

PTO

Job summary

A leading automotive service company in San Rafael is looking for a Service Advisor to provide exceptional customer service. The ideal candidate will manage customer interactions, communicate vehicle statuses, and coordinate with technicians to ensure timely repairs. This position requires at least 2 years of advisor experience, a valid driver's license, and excellent communication skills. The company offers a competitive salary ranging from $80,000 to $144,000 plus benefits, and promotes internal advancement for its associates.

Qualifications

• At least 2+ years of Advisor experience within a dealership group.
• Excellent customer service and communication experience.
• Valid Driver's License and good driving record.

Responsibilities

• Provide outstanding customer service in the service department.
• Communicate estimated costs and obtain customer approval.
• Schedule appointments and update customers on vehicle status.

Skills

Customer service experience

Communication skills

Ability to upsell

Knowledge of automotive technologies

Job description

A leading automotive service company in San Rafael is looking for a Service Advisor to provide exceptional customer service. The ideal candidate will manage customer interactions, communicate vehicle statuses, and coordinate with technicians to ensure timely repairs. This position requires at least 2 years of advisor experience, a valid driver's license, and excellent communication skills. The company offers a competitive salary ranging from $80,000 to $144,000 plus benefits, and promotes internal advancement for its associates.