Automotive Service Advisor: Customer-Centric Repairs Growth

Victorytoyotasanbruno; San Bruno (CA); On-site; USD 35,000 - 60,000; Full time

Benefits offered by this job

Medical Benefits

Paid Vacation

Holidays

401(k) with Company Match

Opportunity for Advancement

Job summary

Victory Automotive Group is hiring an Automotive Service Advisor in San Bruno, California. This role requires excellent communication skills to liaise between customers and technicians, ensuring that service and repair activities are fully understood and managed. Candidates should possess a high school diploma or GED, one year of relevant experience, and a valid driver's license. The position offers competitive pay, medical benefits, and opportunities for advancement in a professional and drug-free workplace.

Qualifications

• Must have at least one year of dealer-level or large facility experience.
• Valid and unrestricted driver's license with a clean driving record.
• Ability to read and comprehend instructions.

Responsibilities

• Schedule service for customers in person or on the phone.
• Follow up on the status of repairs and keep customers informed.
• Make repair recommendations and manage customer expectations.
• Ensure quality control on completed repairs.
• Maintain current knowledge of vehicle operation and warranties.

Skills

Bilingual

Outstanding communication skills

Basic computer and internet skills

Customer service oriented

Safety-oriented

Education

High school diploma or GED

Job description

Victory Automotive Group is hiring an Automotive Service Advisor in San Bruno, California. This role requires excellent communication skills to liaise between customers and technicians, ensuring that service and repair activities are fully understood and managed. Candidates should possess a high school diploma or GED, one year of relevant experience, and a valid driver's license. The position offers competitive pay, medical benefits, and opportunities for advancement in a professional and drug-free workplace.