Senior Service Advisor - Fast-Paced Auto Service Growth

EH Automotive Group; Mechanicsville (VA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive pay

Busy service department

Supportive management

Team-oriented atmosphere

Growth opportunities

State-of-the-art facility

Job summary

Mechanicsville KIA, part of EH Automotive Group, is seeking an experienced Service Advisor for its busy service drive in Mechanicsville, VA. The role focuses on greeting customers, documenting repair needs, recommending services, and maintaining clear updates throughout the repair process.

Ideal candidates will have dealership service experience, excellent communication skills, and the ability to multitask in a fast-paced environment while delivering an exceptional guest experience from write-up

Qualifications

• Previous automotive service advisor experience required.
• Strong communication and customer service skills.
• Ability to multitask in a fast-paced environment.
• Organized and detail-oriented.

Responsibilities

• Greet customers promptly and professionally
• Listen to customer concerns and accurately document repair needs
• Recommend maintenance and repair services
• Communicate updates clearly throughout the repair process
• Coordinate with technicians to ensure timely repairs
• Deliver an exceptional customer experience from start to finish

Skills

Customer service

Communication

Multitasking

Organization

Dealership software

Tools

Reynolds & Reynolds

Job description

Mechanicsville KIA, part of EH Automotive Group, is seeking an experienced Service Advisor for its busy service drive in Mechanicsville, VA. The role focuses on greeting customers, documenting repair needs, recommending services, and maintaining clear updates throughout the repair process.

Ideal candidates will have dealership service experience, excellent communication skills, and the ability to multitask in a fast-paced environment while delivering an exceptional guest experience from write-up