Automotive Service Advisor — Customer Growth & Career Path

Fred Anderson Kia of Greenville; Greenville (SC); Presencial; USD 36.000 - 52.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401k with match

Health benefits

Paid time off

Employee discounts

Descripción de la vacante

Fred Anderson Automotive Group seeks an Automotive Service Advisor for Kia of Greenville. You will deliver high-quality, professional service to customers during scheduled maintenance and repairs, using strong communication and time-management skills to build rapport throughout the service process.

Ideal candidates have customer service experience, the ability to manage busy service bays, and a professional demeanor.

Formación

• Provide friendly, professional customer service while guiding clients through vehicle service experiences.
• Demonstrate clear communication with guests, technicians, and service advisors.
• Manage appointment flow and service timelines to meet customer expectations.

Responsabilidades

• Greet guests and understand service needs.
• Explain recommended maintenance and repairs and estimate costs.
• Coordinate with technicians to ensure timely completion of work.
• Follow up with customers on vehicle status and satisfaction.

Conocimientos

Customer service

Communication

Time management

Rapport building

Descripción del empleo

Fred Anderson Automotive Group seeks an Automotive Service Advisor for Kia of Greenville. You will deliver high-quality, professional service to customers during scheduled maintenance and repairs, using strong communication and time-management skills to build rapport throughout the service process.

Ideal candidates have customer service experience, the ability to manage busy service bays, and a professional demeanor.