Senior Service Advisor — Auto Retail, Growth & Training

Rountreemooreford; Fruitland Park (FL); Hybrid; USD 60,000 - 100,000; Full time

Job summary

Morgan Auto Group in Florida is seeking an Experienced Service Advisor for our Leesburg area team. This full-time, on-site position in Fruitland Park offers strong earning potential ($60,000 USD to $100,000 USD) and growth within a leading automotive retailer.

Requirements include Reynolds experience, a minimum of 2 years as a Service Advisor, experience with service contracts, solid CSI, and high-volume shop background.

Qualifications

• Must have Reynolds experience.
• Minimum of 2 years' experience as a Service Advisor.
• WI- Advisor experience is a plus.
• Experience working with service contracts.
• Good CSI experience.
• High-volume shop experience managing workload and customer experience.

Responsibilities

• Greet all customers promptly; provide timely professional service.
• Proactively address customer inquiries and requests; upsell when appropriate.
• Estimate costs and completion times; settle customer accounts.
• Communicate status of work to customers.
• Coordinate activities to ensure right-first-time repairs and on-time completion.
• Obtain written approval on repair orders; review final charges for accuracy.
• Meet or exceed goals for add-on sales and OEM CSI expectations.
• Deliver vehicles in optimal condition.
• Identify repeat and first-time customers; tailor service approach.
• Notify customers of upcoming maintenance and appointment reminders.
• Answer calls promptly and satisfy inquiries.

Skills

Reynolds experience

Service Advisor experience

CSI experience

High-volume shop

Service contracts

WI Advisor experience

Job description

Morgan Auto Group in Florida is seeking an Experienced Service Advisor for our Leesburg area team. This full-time, on-site position in Fruitland Park offers strong earning potential ($60,000 USD to $100,000 USD) and growth within a leading automotive retailer.

Requirements include Reynolds experience, a minimum of 2 years as a Service Advisor, experience with service contracts, solid CSI, and high-volume shop background.