Senior Service Advisor

KPI People; Oklahoma; On-site; USD 35,000 - 43,000; Full time

Benefits offered by this job

Great Benefits Package

Job summary

KPI People Ltd is recruiting a Senior Service Advisor for a busy franchised main dealership in Nottingham. The role focuses on customer care, service progression updates, warranty paperwork, invoicing and selling service plans.

Basic salary is £29,500 with an on target earnings of £44,500. Working hours are Monday to Friday, 8am to 6pm with no Saturdays, and a comprehensive benefits package is offered by the client.

Qualifications

• 2 years Motor Trade Service Advisor experience.
• Full UK Driving Licence.
• Franchised Dealership Experience desirable.

Responsibilities

• Meet and Greet Customers.
• Explain to customers the work due to be carried out on their vehicle.
• Accurate completion of courtesy car insurance paperwork.
• Calling customers with progress updates and advise of any work needed.
• Liaising with the Workshop, Parts Department, Valeting Team and Drivers.
• Invoicing work carried out.
• Invoice explanation and taking payment.
• Quoting, introducing and selling of Service Plans.
• Ensuring all Warranty paperwork is correctly completed.
• Delivering the highest level of customer service at all times.

Skills

Motor Trade Service Advisor experience

Full UK Driving Licence

Tools

Kerridge

Pinnacle

Job description

Senior Service Advisor – Nottingham

Basic Salary - £29,500

OTE - £44,500

Great Benefits Package

Our client, a busy franchised main dealership in Nottingham has the requirement for a Senior Service Advisor to join their successful Aftersales team.

Responsibilities

• Meet and Greet Customers.
• Explain to customers the work due to be carried out on their vehicle.
• Accurate completion of courtesy car insurance paperwork.
• Calling customers with progress updates and advise of any work needed.
• Liaising with the Workshop, Parts Department, Valeting Team and Drivers.
• Invoicing work carried out.
• Invoice explanation and taking payment.
• Quoting, introducing and selling of Service Plans.
• Ensuring all Warranty paperwork is correctly completed.
• Delivering the highest level of customer service at all times.

Experience, Skills & Qualifications

Essential Requirements

• 2 years Motor Trade Service Advisor experience
• Full UK Driving Licence

Desirable Requirements

• Franchised Dealership Experience
• Kerridge or Pinnacle Experience

Remuneration & Benefits

• Basic Salary of £29,500
• On Target Earnings of £44,500
• Great Benefits Package

Working Hours

• Monday to Friday 8am – 6pm
• No Saturdays

About Us

KPI People are Dealership Recruitment Experts offering our candidates the very best Temporary and Permanent opportunities with leading Dealer Groups, National Autocentres and Specialist Independent Garages across the UK.

We are currently recruiting Vehicle Technician, Service Technician, Diagnostic Technician, Master Technician, Maintenance Technician, Qualified Technician, PDI Technician, Prep Technician, Preparation Technician, Fast Fit Technician, LCV Technician. Light Commercial Technician, Van Technician, Mechanic and MOT Tester.