Senior Service Advisor – Nottingham Auto Aftercare Pro

KPI People; Oklahoma; Sur place; USD 35 000 - 43 000; Plein temps

Avantages offerts par ce poste

Great Benefits Package

Résumé du poste

KPI People Ltd is recruiting a Senior Service Advisor for a busy franchised main dealership in Nottingham. The role focuses on customer care, service progression updates, warranty paperwork, invoicing and selling service plans.

Basic salary is £29,500 with an on target earnings of £44,500. Working hours are Monday to Friday, 8am to 6pm with no Saturdays, and a comprehensive benefits package is offered by the client.

Qualifications

• 2 years Motor Trade Service Advisor experience.
• Full UK Driving Licence.
• Franchised Dealership Experience desirable.

Responsabilités

• Meet and Greet Customers.
• Explain to customers the work due to be carried out on their vehicle.
• Accurate completion of courtesy car insurance paperwork.
• Calling customers with progress updates and advise of any work needed.
• Liaising with the Workshop, Parts Department, Valeting Team and Drivers.
• Invoicing work carried out.
• Invoice explanation and taking payment.
• Quoting, introducing and selling of Service Plans.
• Ensuring all Warranty paperwork is correctly completed.
• Delivering the highest level of customer service at all times.

Connaissances

Motor Trade Service Advisor experience

Full UK Driving Licence

Outils

Kerridge

Pinnacle

Description du poste

KPI People Ltd is recruiting a Senior Service Advisor for a busy franchised main dealership in Nottingham. The role focuses on customer care, service progression updates, warranty paperwork, invoicing and selling service plans.

Basic salary is £29,500 with an on target earnings of £44,500. Working hours are Monday to Friday, 8am to 6pm with no Saturdays, and a comprehensive benefits package is offered by the client.