Senior Semiconductor Equipment Support Engineer

Kokusai Semiconductor Equipment Corporation; Phoenix (AZ); On-site; USD 93,600 - 124,000; Full time

Job summary

Kokusai Semiconductor Equipment Corporation (KSEC) is seeking a Customer Support Engineer III at TSMC to provide advanced preventive and corrective maintenance support for diffusion and CVD equipment, serving as the primary technical authority at assigned customer sites.

This role is ideal for engineers who value structured service environments, disciplined troubleshooting, and meaningful technical impact.

Qualifications

• A.S. or B.S. in Mechanical, Electrical, Mechatronics, or related engineering.
• 5+ years semiconductor equipment service experience.
• Strong diagnostic capability with documented, systematic troubleshooting approach.
• Deep understanding of preventive and corrective maintenance methodology.
• Ability to communicate technical risks and solutions confidently.
• Willingness to travel as needed.

Responsibilities

• Lead structured preventive and corrective maintenance execution.
• Diagnose and resolve complex mechanical and electrical issues using a systematic troubleshooting methodology.
• Identify recurring issues and drive root cause analysis and long-term corrective actions.
• Serve as primary customer technical liaison, clearly communicating risks, status, and mitigation plans.
• Act as site-level escalation resource for advanced technical challenges.

Skills

Semiconductor service experience

Diagnostic troubleshooting

Preventive maintenance

Corrective maintenance

Technical communication

Decision making

Mentoring

Travel flexibility

Education

Engineering degree

Job description

Kokusai Semiconductor Equipment Corporation (KSEC) is seeking a Customer Support Engineer III at TSMC to provide advanced preventive and corrective maintenance support for diffusion and CVD equipment, serving as the primary technical authority at assigned customer sites.

This role is ideal for engineers who value structured service environments, disciplined troubleshooting, and meaningful technical impact.