Senior Security Systems Technician & Field Mentor

Vector-Security-b844201; Nashville (TN); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Company paid life and AD&D insurance

Company paid short- and long-term-dis?

401k retirement savings plan

Flexible Spending Account

Paid time off

Employee Assistance Program (EAP)

Job summary

Vector Security is seeking a Senior Systems Technician to install and service complex residential and commercial security solutions, including wired and wireless systems. You will troubleshoot network issues and mentor junior technicians while communicating system functionality to customers.

Based in Nashville with on-the-road assignments, you’ll uphold safety and quality as you work with access control and video surveillance hardware.

Qualifications

• High School Diploma or equivalent.
• 3–5 years of field experience or equivalent technical education or certification.
• 5 years preferred.
• Minimum of 2 years of life safety and home automation equipment experience preferred.
• ESA Certified Alarm Technician Level 2 or equivalent preferred.
• NICET Fire or Video Level 1 preferred.
• Valid driver’s license with acceptable driving history.
• Must be able to effectively communicate professionally.
• Must understand technical functionality of various systems learned online and/or via hands-on instruction.
• Able to demonstrate proficient understanding of hardware and panel writing of the required manufacturers.

Responsibilities

• Install Commercial Systems: Complete installation of various types of security systems, including wired and wireless systems, with minimal supervision.
• Troubleshoot more complex systems and network issues, and work with basic integration.
• Run and fish wires in a concealed manner.
• Set up and communicate system functionality to customer and answer questions.
• Keep job site clean & organized so work can be performed in the safest manner possible.
• Employ basic logic skills to move an issue to resolution.
• Review work of Entry Level and Level 1 technicians on shared job site and provide training to correct any errors.
• Train and mentor entry-level and level 1 technicians on package and/or less complex systems.

Skills

Communication

Technical knowledge

Education

High School Diploma or equivalent

3–5 years of field experience or equivalent technical education

5 years preferred

Minimum 2 years life safety & home automation equipment experience preferred

ESA Certified Alarm Technician Level 2 or equivalent (preferred)

NICET Fire or Video Level 1 (preferred)

Job description

Vector Security is seeking a Senior Systems Technician to install and service complex residential and commercial security solutions, including wired and wireless systems. You will troubleshoot network issues and mentor junior technicians while communicating system functionality to customers.

Based in Nashville with on-the-road assignments, you’ll uphold safety and quality as you work with access control and video surveillance hardware.