Senior Security Systems Technician — Advanced Troubleshooting

Minuteman Security & Life Safety

Houston (TX)

On-site

USD 35,473 - 55,448

Full time

14 days+

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Job summary

Minuteman Security & Life Safety in Houston is seeking a Service Technician II to handle advanced maintenance, troubleshooting, and upgrades for integrated security systems. You will lead complex service calls and mentor junior technicians, ensuring top performance and client satisfaction.

You must have 3–5 years of experience, strong electronics knowledge, and a commitment to safety and documentation. The role offers growth opportunities, a competitive hourly wage, and benefits; travel and

Qualifications

3–5 years of experience servicing security systems with advanced troubleshooting.
Strong knowledge of security system components and integration.
Excellent customer service and documentation skills.
Ability to mentor and support less experienced technicians.
Compliance with safety standards and company policies.

Responsibilities

Own advanced maintenance, repairs, and troubleshooting for security systems.
Lead service calls for complex issues and provide expert solutions.
Perform system upgrades and modifications based on client needs.
Mentor Service Technician 1 in troubleshooting and service tasks.
Develop and implement best practices for system maintenance and service efficiency.
Maintain detailed records of service activities, system changes, and client interactions.
Ensure compliance with industry standards, safety regulations, and company policies.