Senior Security Systems Technician

Minuteman Security Technologies Inc; Houston (TX); On-site; USD 35,473 - 55,448; Full time

Job summary

Minuteman Security Technologies, Inc is seeking a Service Technician II to handle advanced service, troubleshooting, and system upgrades for our security solutions. You will lead complex service calls, mentor junior technicians, and ensure optimal system performance for diverse clients.

You will develop best practices, maintain detailed service records, and comply with safety standards. The role requires strong technical knowledge and a proactive, customer-focused mindset, with the ability to

Qualifications

• High school diploma or equivalent; tech cert preferred.
• 3-5 years of security system servicing experience.
• Strong knowledge of security system components and integration.
• Ability to mentor less experienced technicians.

Responsibilities

• Execute advanced maintenance, repairs, and troubleshooting for security systems.
• Lead service calls for complex issues and provide expert solutions.
• Perform system upgrades and modifications based on client needs.
• Mentor and assist Service Technician 1 in troubleshooting and service tasks.
• Develop and implement best practices for system maintenance and service efficiency.
• Maintain detailed records of service activities, system changes, and client interactions.
• Ensure compliance with industry standards, safety regulations, and company policies.
• Perform other job-related duties as assigned.

Skills

Troubleshooting

Maintenance

Mentoring

Customer service

Education

High school diploma or equivalent

Technical certification or degree in electronics or related field

Job description

Minuteman Security Technologies, Inc is seeking a Service Technician II to handle advanced service, troubleshooting, and system upgrades for our security solutions. You will lead complex service calls, mentor junior technicians, and ensure optimal system performance for diverse clients.

You will develop best practices, maintain detailed service records, and comply with safety standards. The role requires strong technical knowledge and a proactive, customer-focused mindset, with the ability to