Senior Security Systems Lead – Projects & Mentorship

Bay Alarm Company; Petaluma (CA); On-site; USD 55,000 - 62,000; Full time

Job summary

Bay Alarm Company is seeking an Advanced Systems Technician Lead in Petaluma, CA to oversee large branch projects and mentor entry to mid-level technicians. You will work hands-on installing complex security systems, from burglar and fire to CCTV, while ensuring quality and adherence to standards.

Responsibilities include coordinating with Operations, Branch, and Sales, providing design and labor estimates, and delivering weekly progress updates.

Qualifications

• 5 years industry experience
• NICET certification, Blue Card, or other advanced Bay University certifications
• Management or other Supervisor training preferred
• Navigate and basic use Excel spreadsheets.

Responsibilities

• Install complex burglar, fire, card access, and CCTV systems and explain installation to customers.
• Collaborate with Operations, Branch, and Sales Managers throughout all phases of a project (pre-sales through completion, post-installation 30 days).
• Provide technical design support, including parts and equipment information to Sales Representatives.
• Provide accurate labor estimates to compete for new sales in a competitive market.
• Oversee large branch projects to ensure work meets Bay Alarm Standards and codes.
• Mentor, train, and support technicians to accelerate their skill sets and career paths.
• Lead team of technicians to ensure productivity and comply with labor estimates.
• Provide weekly updates and current status of all projects in progress.
• Motivate and direct team, offer training as needed.
• Communicate with customers and manager on project status weekly.
• Conduct field surveys for proper equipment use when required.
• Handle miscellaneous projects and duties as assigned.

Skills

Team leadership

Project coordination

Customer service

Education

NICET certification

Blue Card

Bay University certifications

Tools

Excel

Job description

Bay Alarm Company is seeking an Advanced Systems Technician Lead in Petaluma, CA to oversee large branch projects and mentor entry to mid-level technicians. You will work hands-on installing complex security systems, from burglar and fire to CCTV, while ensuring quality and adherence to standards.

Responsibilities include coordinating with Operations, Branch, and Sales, providing design and labor estimates, and delivering weekly progress updates.