Senior Security Systems Field Technician

Everon; Charlotte (NC); On-site; USD 42,000 - 70,000; Full time

Job summary

Everon is seeking a field service technician to perform routine and emergency service calls, troubleshoot and repair malfunctioning equipment, and mentor junior technicians. You will ensure high-quality customer support and provide system operation guidance in a fast-paced environment.

The role requires a valid driver’s license, at least three years of experience, and mastery of intrusion, fire, CCTV, intercom, and access control systems. Travel and on-call availability are required.

Qualifications

• Minimum of High School Diploma or Vocational Training.
• Must have three or more years of experience.
• Mastery knowledge of troubleshooting commercial intrusion systems, fire systems, CCTV, intercom and access control.

Responsibilities

• Performs routine and emergency service calls. Troubleshoots, replaces, and/or repairs malfunctioning or inoperative equipment.
• Must have an ability to proctor, coach, and teach others.
• Provides reliable, high quality customer support.
• Provides customer instruction on system operation and functionality.
• Performs system testing and signal verification.
• Maintains the necessary truck stock/inventory (equipment and tools).
• Organizes and utilizes technical resources, information, material, and support to ensure efficient execution of assigned tasks.
• Ensures the progress and completion of assigned tasks.
• Provides documentation of service and hours worked.
• Completes and submits all required task-related activities, productivity, and other documentation in a timely manner.
• Must have a strong work ethic.
• Must be detail-oriented.
• Must complete other projects, as assigned.

Skills

Troubleshooting

Electrical knowledge

On-call readiness

Valid driver’s license

Professionalism/attention to detail

Education

High School Diploma/Vocational Training

Tools

Multimeters

Battery Analyzers

Decibel Meters

Job description

Everon is seeking a field service technician to perform routine and emergency service calls, troubleshoot and repair malfunctioning equipment, and mentor junior technicians. You will ensure high-quality customer support and provide system operation guidance in a fast-paced environment.

The role requires a valid driver’s license, at least three years of experience, and mastery of intrusion, fire, CCTV, intercom, and access control systems. Travel and on-call availability are required.