Senior Security Operations Manager - Private Patrol

Santa Clara Development Corporation; Albuquerque (NM); On-site; USD 65,000 - 90,000; Full time

Job summary

Santa Clara Development Corporation seeks a Private Patrol Operations Manager (PPOM) to lead daily security operations, supervise officers, and ensure compliance with NM regulations and licensing requirements. You will schedule posts, supervise training, and coordinate with clients to maintain high service standards.

This role requires multitasking across sites, enforcing SOPs, and guiding personnel decisions.

Qualifications

• High School Diploma or GED required.
• Must be at least 21 years of age.
• Must hold a valid New Mexico Level I, II, III, & PPOM license.
• Prior supervisory or management experience in security operations.
• Knowledge of NMRLD regulations and private patrol operations.
• Ability to manage personnel across multiple sites.
• Must maintain license, firearms qualification, and certifications in good standing.
• Must demonstrate competency and judgment in use-of-force decision-making.
• Must hold a valid Santa Clara Pueblo Gaming license (if applicable).
• Must hold a valid Driver’s License.
• Authorized to enforce company policies and SOPs.
• Must pass background check and drug screening.

Responsibilities

• Daily oversight of security operations and officer performance.
• Scheduling, deployment, and coverage of all assigned posts.
• Ensuring officers maintain valid licenses, training, and certifications.
• Conducting site inspections and post audits.
• Reviewing reports, incidents, and use-of-force documentation.
• Serving as liaison between clients, officers, and the PPO.
• Implementing corrective action and coaching when necessary.
• Assisting with hiring, onboarding, and training coordination.

Skills

Supervisory experience

Security operations knowledge

Policy & SOP enforcement

Staff training coordination

Licensing knowledge

Education

High School Diploma or GED

New Mexico Level I, II, III, & PPOM license

Driver’s License

Job description

Santa Clara Development Corporation seeks a Private Patrol Operations Manager (PPOM) to lead daily security operations, supervise officers, and ensure compliance with NM regulations and licensing requirements. You will schedule posts, supervise training, and coordinate with clients to maintain high service standards.

This role requires multitasking across sites, enforcing SOPs, and guiding personnel decisions.