Senior Security Operations Lead

CBRE; Boston (MA); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

401(K)

Dental insurance

Health insurance

Life insurance

Vision insurance

Job summary

CBRE seeks a Security Manager in the Boston area to oversee security operations for a small to mid-sized property. The role leads a team, coordinates daily activities, and ensures compliance with policies and regulations. Responsibilities include training, incident management, budgeting, and collaboration with Building Services and HR.

The position emphasizes CBRE RISE values and ongoing safety training. Minimum requirements include a 3–5 year track record in security, a relevant degree or

Qualifications

• Bachelor's Degree preferred with 3–5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
• Completed Local or National security staff certification, required.

Responsibilities

• Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
• Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.
• Oversee the building operations involving visitor access and activities.
• Develop and implement security policies, protocols, and procedures. Ensure compliance with company policies and industry regulations.
• Act as the point of contact for ongoing communication with Building Services staff about site operations. Collaborate with department managers to determine security needs.
• Investigate, report, and maintain records of security-related incidents on the property. Coordinate responses to emergencies and alarms.
• Prepare surveillance equipment maintenance schedules and facility repairs in a timely manner.
• Protect the organization and clients from damage and loss. This includes providing training such as life safety systems, CPR, and first aid.
• Consult with human resources on issues related to security personnel.
• Control budgets for security operations and monitor expenses. Gather security intelligence and implement preventative measures. Keep abreast of innovative technologies and advancements in security services.
• Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement.
• Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives.
• Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes.

Skills

Leadership

Staff management

Budgeting

Security operations

Communication

Training & coaching

CPR/First aid training

Education

Bachelor's Degree preferred

Tools

Microsoft Office

Job description

CBRE seeks a Security Manager in the Boston area to oversee security operations for a small to mid-sized property. The role leads a team, coordinates daily activities, and ensures compliance with policies and regulations. Responsibilities include training, incident management, budgeting, and collaboration with Building Services and HR.

The position emphasizes CBRE RISE values and ongoing safety training. Minimum requirements include a 3–5 year track record in security, a relevant degree or