Operations Manager

Security Industry Specialists; Boston (MA); Presencial; USD 115.000 - 120.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health, Dental, Vision Insurance

401(k)

Paid Time Off

Growth opportunities

Descripción de la vacante

Security Industry Specialists, Inc. in Boston, MA is seeking a seasoned security professional to lead and manage physical security operations for the client, including post orders, standards, policies, and procedures.

The role involves coordinating with the client Global Safety & Security management team and SIS Executive team, managing budgets, and creating reporting on alarms, incidents, and performance metrics.

Formación

• Bachelor’s degree in criminal justice, emergency management, business management, or related discipline or equivalent is required.
• Five+ years experience in safety and security management or supervision, law enforcement or military, or security control room supervision preferred.
• ASIS CPP and/or PSP certification encouraged.
• State guard certification must be completed as prescribed by state law.

Responsabilidades

• Design, develop, implement, and manage physical security operations for the client including post orders, standards, policies, and procedures
• Maintain liaison with client Global Safety & Security management team and SIS Executive team on physical security, safety, executive protection, special events, investigations and risk management
• Manage operations at local client campus including budget management, performance metrics and contract management
• Identify areas of program improvement and expansions of service
• Create measurable reporting processes for alarm monitoring, incident response, and performance metrics
• Respond promptly to emergent events, staffing deficiencies, and client requests
• Perform other related duties as required

Educación

Bachelor’s degree in criminal justice, emergency management, business management, or related discipline or equivalent

Five plus years experience in safety and security management or supervision, law enforcement or military, or security control room supervision

ASIS Certified Protection Professional (CPP) and/or Physical Security Professional (PSP)

State guard certification as prescribed by presiding state law

Herramientas

Lenel

Salesforce

PC and iOS hardware/software

Descripción del empleo

Job Details

Job Location: Boston, MA 02116, Position Type: Full Time, Salary Range: $115,000.00 - $120,000.00 Salary, About the role:

In this role, your responsibilities will be

• Design, develop, implement, and manage physical security operations for the client including post orders, standards, policies, and procedures
• Maintain close coordination, planning, communication and regular direct liaison with the client Global Safety & Security management team and SIS Executive team around all aspects of physical security, safety, executive protection, special events, investigations and risk management programs
• Manage operations at local client campus including budget management, performance metrics and contract management
• Responsible for identifying areas of program improvement, expansions of service, customer service improvements and other evolutionary changes
• Create measurable reporting process to include alarm monitoring, incident response, tracking and reporting of performance metrics and other service areas
• Respond in a timely manner to emergent events, issues, staffing deficiencies, and client requests
• Perform other related duties as required

Qualifications

• Bachelor’s degree in criminal justice, emergency management, business management, or related discipline or equivalent
• Five plus years experience in safety and security management or supervision, law enforcement or military, or security control room supervision
• ASIS Certified Protection Professional (CPP) and/or Physical Security Professional (PSP)
• Proficient in PC and iOS hardware and software, including word processing, data analysis, Lenel, Salesforce
• Complete and maintain state guard certification as prescribed by presiding state law, as well as all client requested certification; all documentation and fees are the responsibility of the employee unless otherwise noted
• Must be a dependable team player with business maturity and enthusiasm with the ability to deliver high level of customer service
• Have flexibility to work any shifts on any day of the week (Mon-Sun) and willingness to assist the team when needed

We offer

• $115,000-120,000 Annual Salary DOE
• Health, Dental, Vision, and 401k for eligible employees
• Paid Time Off including Sick/Safe Time
• A dynamic and challenging work environment with opportunity for growth

Private Detective - LP0077L

Security Industry Specialists, Inc. is an Equal Opportunity Employer