Senior Security Operations Analyst

Prosegur; Lowell (MA); On-site; USD 81,000 - 99,000; Full time

Job summary

Prosegur is seeking a Senior Security Operations Analyst (Cipher) in Lowell, MA to serve as a senior escalation point within the SOC, monitoring, investigating, and responding to complex cybersecurity threats across client environments.

You will provide advanced security analysis, support incident response, and help develop SOC detection use cases while collaborating with clients and internal teams to strengthen security posture and reporting for compliance.

Qualifications

• Bachelor's degree in Cybersecurity, CS, IT or related field; equivalent experience may be considered.
• 4–6+ years in cybersecurity, security operations, or incident response.
• Experience with SIEM, EDR/XDR, vulnerability management, and network security controls.
• Strong analytical and client-facing communication skills.

Responsibilities

• Monitor, investigate, and respond to complex cybersecurity threats and incidents.
• Provide advanced security analysis and support incident response.
• Develop and maintain SOC detection use cases.
• Collaborate with clients and internal teams to strengthen security operations and reporting for compliance.
• Prepare security reports and support audits and client reviews.
• Maintain incident response procedures and post-incident documentation.

Skills

Cybersecurity

Threat detection

Incident response

Client-facing communication

Independent work

Education

Bachelor's degree in Cybersecurity / CS / IT

Tools

SIEM

EDR/XDR

Vulnerability management

Firewalls/IDS-IPS

Microsoft Defender

Job description

Senior Security Operations Analyst(Cipher)

Lowell, MA, United States of America

$90,000.00 - $90,000.00

Overview

For 50 years, Prosegur has been helping make the world a safer place. Today, more than 175,000 employees across 36 countries combine experience, technology, and innovation to protect the people, clients, and communities we serve.

Our people are at the heart of what we do. Whether working on-site with our clients or supporting our teams behind the scenes, every employee plays an important role in delivering the safety, service, and trust our clients depend on every day.

At Prosegur, you’re not just joining a security company. You’re joining a global team with opportunities to learn, grow, and make a difference.

Job Skills / Requirements

The Senior Security Operations Analyst serves as a senior escalation point within the Security Operations Center (SOC), responsible for monitoring, investigating, and responding to complex cybersecurity threats and incidents across client environments. This role provides advanced security analysis, supports incident response, develops and maintains SOC detection use cases, and works with clients and internal teams to strengthen security operations and overall security posture.

Key Responsibilities

Client Engagement

• Collaborate with clients to understand security requirements, risks, and objectives.
• Provide recommendations to strengthen security posture and align with industry best practices.
• Communicate security findings, risks, and recommendations to clients and stakeholders.

Security Operations & Incident Response

• Serve as a senior escalation point for SOC analysts investigating security alerts and incidents.
• Analyze suspicious activity, security events, and potential threats to determine risk and appropriate response.
• Support incident containment, eradication, recovery, and root-cause analysis.
• Identify trends and opportunities to improve monitoring, detection, and response capabilities.
• Maintain incident response procedures and document post-incident findings and recommendations.

Compliance & Reporting

• Support client compliance with applicable regulatory requirements and industry standards, including GDPR, HIPAA, and PCI DSS.
• Prepare security reports highlighting key metrics, trends, incidents, and recommendations.
• Support security audits, assessments, and client reviews.

Requirements

Required

• Bachelor's degree in Cybersecurity, Computer Science, Information Technology, or related field preferred; equivalent experience may be considered.
• 4–6+ years of experience in cybersecurity, security operations, incident response, or a related field.
• Experience with security technologies such as SIEM, EDR/XDR, vulnerability management, firewalls, IDS/IPS, or comparable platforms.
• Strong understanding of networking, cybersecurity principles, threat detection, and incident response.
• Experience troubleshooting and investigating complex security events.
• Strong analytical, problem-solving, communication, and client-facing skills.
• Ability to work independently, prioritize multiple issues, and operate effectively in a fast-paced environment.

Preferred

• Certifications such as CISSP, CISM, CEH, Security+, CySA+, or comparable credentials.
• Experience with Microsoft Sentinel, Splunk, CrowdStrike, Microsoft Defender, or similar technologies.
• Knowledge of MITRE ATT&CK, NIST, CIS Controls, or other cybersecurity frameworks.
• Experience with cloud security, threat hunting, vulnerability management, or security engineering.

Additional Considerations

This position may require occasional work outside normal business hours to support security incidents, maintenance activities, or client requirements. The Senior Cyber Security Analyst is expected to maintain current knowledge of cybersecurity threats, technologies, and industry best practices.

Note: This job description is intended to provide a general overview of the position and does not encompass all responsibilities and duties that may be assigned.

Education Requirements (All)

Bachelor's Degree

Additional Information / Benefits

At Prosegur, we believe in supporting our employees both at work and beyond. We offer a competitive benefits package designed to support your health, well-being, and future. Benefits may vary based on position, location, and eligibility, with additional details provided throughout the hiring process.

Prosegur is an equal opportunity employer and values diversity and inclusion at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, the status of being transgender, sexual orientation, age, marital status, veteran status, or disability status.

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Sick Days, More information available upon hiring

This job reports to the SOC Manager - Cipher