Sales Support Specialist

Prosegur; Lowell (MA); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical Insurance

Life Insurance

Dental Insurance

Vision Insurance

Job summary

Prosegur is seeking a Sales Support Specialist (Integrated Technology) to bolster proposal responses, create client-ready presentations, and maintain CRM and sales platforms. You will work with regional and local teams to understand client requirements and ensure accurate, timely delivery of security solutions.

The role emphasizes coordinating with operations, legal, and finance, while driving the effectiveness of the electronic security sales process to support growth.

Qualifications

• Associate's degree in Business, Marketing, or a related field preferred.
• Experience in a similar sales support, proposal development, or related field/function.
• Familiarity with electronic security systems (access control, video surveillance, intrusion detection, or integrated security solutions) preferred.
• Experience with SalesLoft, ZoomInfo, or similar sales engagement/lead intelligence platforms preferred.
• Strong organizational and time-management skills with attention to detail.
• Excellent communication and interpersonal skills.
• Proficiency in using CRM systems and proposal management tools.
• Ability to work independently and manage multiple tasks simultaneously.

Responsibilities

• Assist regional and local teams in understanding client requirements and the scope of electronic security services as referenced in RFP documents.
• Assist in the preparation and review of proposal responses for electronic security opportunities, ensuring accuracy, consistency, and alignment with client expectations.
• Collaborate with regional and local teams to develop engaging and informative presentations tailored to client needs.
• Ensure that all sales presentations are aligned with Prosegur's branding and messaging guidelines.
• Assist with the management and updating of the CRM system to ensure accurate and current information on sales activities, leads, and client interactions.
• Generate reports to provide insights into sales performance and identify areas for improvement.
• Manage and maintain SalesLoft for outbound sales engagement, sequences, and pipeline activity tracking.
• Manage and maintain ZoomInfo for lead generation, contact/account data enrichment, and prospecting support.
• Administer and support any additional RFP, external sales lead, or sales intelligence platforms as designated by the company.
• Ensure data accuracy and consistency across CRM, SalesLoft, ZoomInfo, and other sales platforms.
• Train and support regional/local sales teams on effective use of these platforms.
• Work closely with various departments to gather information for proposals and presentations.
• Facilitate effective communication among team members to ensure timely completion of sales support tasks.
• Track and report on the success rates of proposals and the impact of sales support activities.
• Prepare regular updates for the Sales Enablement Manager on status of tasks and initiatives.
• Assist with developing and maintaining project plans for sales support activities.
• Monitor progress of projects and implement solutions to keep projects on track.
• Communicate project status and updates to stakeholders to ensure alignment.

Skills

Organizational skills

Time management

Communication skills

Independent worker

Proposal development

Education

Associate's degree in Business/Marketing

Tools

SalesLoft

ZoomInfo

CRM systems

Job description

Sales Support Specialist(Integrated Technology)

Lowell, MA, United States of America

$60,000.00 - $75,000.00

Overview

For 50 years, Prosegur has been helping make the world a safer place. Today, more than 175,000 employees across 36 countries combine experience, technology, and innovation to protect the people, clients, and communities we serve.

Our people are at the heart of what we do. Whether working on-site with our clients or supporting our teams behind the scenes, every employee plays an important role in delivering the safety, service, and trust our clients depend on every day.

At Prosegur, you’re not just joining a security company. You’re joining a global team with opportunities to learn, grow, and make a difference.

Job Skills / Requirements

The Sales Support Specialist, reporting directly to the SVP, Technology, will collaborate with regional/national teams and local sellers to enhance the proposal process and provide essential sales support focused primarily on Electronic Security Systems sales within Prosegur Security Integration and Prosegur Security Monitoring. This role involves preparing proposal responses, creating presentations, managing CRM entries, administering SalesLoft, ZoomInfo, and other designated RFP/external sales lead platforms, and ensuring that sales teams have the resources needed to achieve their targets. The successful candidate will be instrumental in driving the effectiveness of the electronic security sales process, ultimately contributing to the growth and success of Prosegur.

Key Responsibilities:

Proposal Support

• Assist regional and local teams in understanding client requirements and the scope of electronic security services (access control, video surveillance, intrusion detection, and integrated security systems) as referenced in RFP documents.
• Assist in the preparation and review of proposal responses for electronic security opportunities, ensuring accuracy, consistency, and alignment with client expectations.

Presentation Creation

• Collaborate with regional and local teams to develop engaging and informative presentations tailored to client needs.
• Ensure that all sales presentations are aligned with Prosegur's branding and messaging guidelines.

CRM Management

• Assist with the management and updating of the CRM system to ensure accurate and current information on sales activities, leads, and client interactions.
• Generate reports to provide insights into sales performance and identify areas for improvement.

Sales Technology & Platform Management

• Manage and maintain SalesLoft for outbound sales engagement, sequences, and pipeline activity tracking.
• Manage and maintain ZoomInfo for lead generation, contact/account data enrichment, and prospecting support.
• Administer and support any additional RFP, external sales lead, or sales intelligence platforms as designated by the company.
• Ensure data accuracy and consistency across CRM, SalesLoft, ZoomInfo, and other sales platforms.
• Train and support regional/local sales teams on effective use of these platforms.

Cross-Functional Collaboration

• Work closely with various departments, including operations, legal, and finance, to gather necessary information for proposals and presentations.
• Facilitate effective communication among team members to ensure timely and accurate completion of sales support tasks.

Metrics and Reporting

• Track and report on the success rates of proposals and the impact of sales support activities.
• Prepare regular updates for the Sales Enablement Manager on the status of sales support tasks and initiatives.

Project Management

• Assist with developing and maintaining project plans for various sales support activities, including timelines, tasks, and responsibilities.
• Monitor the progress of projects, identify potential issues, and implement solutions to keep projects on track.
• Communicate project status, updates, and any changes to the Sales Enablement Manager and relevant stakeholders to ensure alignment and transparency.

Qualifications:

• Associate's degree in Business, Marketing, or a related field, preferred.
• Experience in a similar sales support, proposal development, or related field/function.
• Familiarity with electronic security systems (access control, video surveillance, intrusion detection, or integrated security solutions) preferred.
• Experience with SalesLoft, ZoomInfo, or similar sales engagement/lead intelligence platforms preferred.
• Strong organizational and time-management skills with attention to detail.
• Excellent communication and interpersonal skills.
• Proficiency in using CRM systems and proposal management tools.
• Ability to work independently and manage multiple tasks simultaneously.

Compensation:

• Up to 10% of base salary, based on performance and achievement of company and division goals.

Education Requirements (All)

High School Diploma

Additional Information / Benefits

At Prosegur, we believe in supporting our employees both at work and beyond. We offer a competitive benefits package designed to support your health, well-being, and future. Benefits may vary based on position, location, and eligibility, with additional details provided throughout the hiring process.

Prosegur is an equal opportunity employer and values diversity and inclusion at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, the status of being transgender, sexual orientation, age, marital status, veteran status, or disability status.

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, More information available upon hiring