Senior Security Officer - Guest Safety & Dispatch

Caesars Entertainment Corporation; Council Bluffs (IA); On-site; USD 19,000 - 30,000; Full time

Job summary

Caesars Entertainment Corporation is seeking a Security Officer to maintain a friendly, safe environment for guests and team members while protecting assets. Responsibilities include ID checks, responding to security concerns, and providing assistance and medical support when needed.

The role emphasizes strong communication, confidentiality, and the ability to handle stressful situations while complying with Iowa Gaming regulations.

Qualifications

• Must be fluent in English with strong communication skills.
• Ability to maintain extremely confidential information.
• General familiarity with investigative procedures.
• Valid driver’s license preferred for security vehicle operations.
• Ability to stay calm and make rational decisions in stressful situations and write clear reports.
• Able to lift up to 50 lbs. and stand for extended periods.

Responsibilities

• Maintain security protection on property, including money handling and dispatch functions.
• Check IDs and enforce age 21+ entry to the casino.
• Observe and report disruptive or intoxicated individuals.
• Respond promptly to security concerns.
• Provide medical assistance in emergencies.
• Assist guests and employees and communicate over dispatch radio.

Skills

Verbal communication

Written communication

Confidentiality

Investigative procedures

Driver's license

Calm under pressure

Report writing

Observation skills

Physical stamina

Stand for long periods

Job description

Caesars Entertainment Corporation is seeking a Security Officer to maintain a friendly, safe environment for guests and team members while protecting assets. Responsibilities include ID checks, responding to security concerns, and providing assistance and medical support when needed.

The role emphasizes strong communication, confidentiality, and the ability to handle stressful situations while complying with Iowa Gaming regulations.