Senior Security Officer

Yellow Ribbon; Dayton (OH); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading company in the hospitality sector is seeking a Security Officer to ensure safety and security on the premises. The role involves conducting investigations, handling complaints, and maintaining a safe environment for guests and staff. Candidates should have relevant experience and certifications in security operations. This position offers various benefits including transport, meals, and medical coverage.

Benefits

Company Transport

Uniform

Duty Meals

Medical, Dental & Insurance Coverage

Employee Discount Rate for F&B Dine-In and Hotel Room Stay Globally

Learning & Development Opportunities

Staff Recognition Awards

Qualifications

• At least 1 year working experience in a similar position in security & safety operations.
• First Aid and CPR+AED certified.

Responsibilities

• Conduct investigations and gather evidence related to incidents.
• Complete incident reports to document all Security/Loss Prevention related incidents.
• Defuse guest or employee disturbances/altercations.

Skills

Communication

Conflict Resolution

Teamwork

Education

GCE 'O' or 'N' Level certificate

Job description

JOB DESCRIPTION

• Conduct investigations and gather evidence related to theft/fraud or lost items, noise complaints, assault complaints, food poisoning complaints, and other guest complaints and incidents.
• Conduct interviews with relevant parties in order to obtain statements and information related to incidents.
• Assist with and notify manager/supervisor, local police, or other appropriate individuals in the event of accidents, attacks, or other incidents.
• Complete incident reports to document all Security/Loss Prevention related incidents such as theft, accidents, physical hazards, and fire alarms.
• Handle business interruptions and complaints, such as suspicious individuals, civil disturbances or demonstrations, noise complaints, intoxicated individuals, etc.
• Escort any unwelcome persons from the property without interrupting the orderly flow of property operation.
• Defuse guest or employee disturbances/altercations, including summoning appropriate authorities if necessary, and documenting incident.
• Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manage.
• Maintain confidentiality of proprietary information; protect company assets.
• Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs.
• Speak with others using clear and professional language; prepare and review written documents accurately and completely.
• Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
• Ensure adherence to quality expectations and standards.
• In addition, some states may have additional licensing/registration requirements to be considered for this position.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors, manager.

JOB REQUIREMENTS

• Minimum education of GCE "O" or "N" Level certificate
• At least 1 year working experience in a similar position in security & safety operations
• Possesses a valid security licence
• Applicants who have taken RTT will be prioritised
• First Aid and CPR+AED certified
• WSQ Respond to Fire and Hazmat Emergency certified
• 12 hour shift / Work 4 days

BENEFITS

• Company Transport / Uniform / Duty Meals / Medical, Dental & Insurance Coverage provided
• Employee Discount Rate for F&B Dine-In and Hotel Room Stay Globally
• Learning & Development Opportunities and Staff Recognition Awards