Casino Surveillance Specialist: Protect & Detect

Four Winds Casino and Resort; New Buffalo Township (MI); On-site; USD 36,000 - 60,000; Full time

Job summary

Four Winds Casino New Buffalo is seeking a Surveillance Officer to maintain close, continuous monitoring of all gaming areas and the property to protect life, assets, and gaming integrity. You will observe activity, operate CCTV systems, and document incidents with accuracy while following regulatory requirements.

The role requires strong attention to detail, excellent communication, and flexibility to work all shifts, including holidays.

Qualifications

• High school diploma or GED required.
• Prior casino surveillance or loss prevention experience preferred.
• Knowledge of CCTV equipment and gaming regulations is a plus.

Responsibilities

• Monitor all casino areas to identify security/safety risks and report for resolution.
• Maintain confidentiality of privileged information per company policies and PBGC Gaming Regulations.
• Operate CCTV equipment, document incidents, and preserve video evidence.
• Coordinate with Security to investigate incidents and address guest or employee concerns.
• Attend departmental meetings and training sessions and contribute to policy improvements.

Skills

Surveillance expertise

Observational skills

Communication skills

Cheating detection

Shift flexibility

Regulatory knowledge

Education

High school diploma or GED

Tools

CCTV systems

Job description

Four Winds Casino New Buffalo is seeking a Surveillance Officer to maintain close, continuous monitoring of all gaming areas and the property to protect life, assets, and gaming integrity. You will observe activity, operate CCTV systems, and document incidents with accuracy while following regulatory requirements.

The role requires strong attention to detail, excellent communication, and flexibility to work all shifts, including holidays.