Senior Secretary: Tax & Event Support Lead

Sdsoybean; Rapid City (SD); On-site; USD 27,000 - 30,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Health Savings Account

Basic Life Insurance Coverage

South Dakota Retirement System

Vacation Leave

Sick Leave

Paid Family Leave

Military Leave

Employee Assistance Program

Job summary

The South Dakota Department of Revenue is seeking a Senior Secretary to provide frontline customer service and clerical support in Rapid City. This role handles greeting customers, routing calls, filing, money receipts, and assisting walk‑ins with applications.

Responsibilities include mail processing, updating accounts, answering inquiries, and serving as lead for sales tax collections for events. This is a full‑time position with a comprehensive benefits package and hourly pay of $19.27–$21.67.

Qualifications

• Excellent communication, customer service, teamwork, organization, and computer skills.
• Ability to handle stressful situations and switch tasks quickly.
• Self-motivation and ability to work independently.

Responsibilities

• Greet customers, answer and route phone calls, and maintain files.
• Receipting money and assisting walk-in customers with applications.
• Process mail, update taxpayer accounts, and respond to inquiries.

Skills

Customer service

Communication

Organization

Teamwork

Computer skills

Tools

Microsoft Office Suite

Job description

The South Dakota Department of Revenue is seeking a Senior Secretary to provide frontline customer service and clerical support in Rapid City. This role handles greeting customers, routing calls, filing, money receipts, and assisting walk‑ins with applications.

Responsibilities include mail processing, updating accounts, answering inquiries, and serving as lead for sales tax collections for events. This is a full‑time position with a comprehensive benefits package and hourly pay of $19.27–$21.67.