Senior Secretary

State of South Dakota; Brookings (SD); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Vacation & Sick Leave

Paid Holidays

Health Insurance

Flexible Benefits

Parental & Family Leave

Retirement Plan

Tuition Assistance

Wellness Program

Training Opportunities

Job summary

South Dakota Department of Human Services, Division of Rehabilitation Services, Brookings, SD, seeks a Senior Secretary to support the Vocational Rehabilitation District. The role involves greeting recipients, managing appointments, maintaining records, processing authorizations and invoices, and coordinating schedules in a busy office environment.

The ideal candidate will deliver excellent customer service, multitask efficiently, and interact with diverse individuals.

Qualifications

• Knowledge of business English including grammar, spelling, and punctuation.
• Knowledge of modern office equipment, practices, and procedures.
• Knowledge of computer software applications.
• Knowledge of bookkeeping methods.

Responsibilities

• Greet recipients of VR services and provide customer-focused service.
• Schedule appointments and maintain files.
• Authorize services and pay invoices as required.
• Organize work for other support staff and coordinate schedules.
• Respond to inquiries from the public and coworkers with clarity and tact.

Skills

Business English

Office equipment

Computer software

Bookkeeping

Job description

Job ID: 38269

Agency: Department of Human Services - Division of Rehabilitation Services

Location: Brookings, SD

Salary: $20.47 Hourly, depending on qualifications

Pay Grade: F

Closing Date: 11/17/26

This is a Full-Time 40 Hours Weekly position with the Department of Human Services - Division of Rehabilitation Services. For more information on the Department of Human Services, please visit https://dhs.sd.gov/en/rehabilitation-services.

About DHS

The South Dakota Department of Human Services encompasses a broad field dedicated to offering services that support older adults and individuals with disabilities. Our programs promote independence and inclusion through person-centered services. DHS comes together with the common goal of bettering the lives of South Dakotans.

DHS strives to create an environment where people are inspired and challenged to create excellence, grow their skills, discover advancement opportunities, and are rewarded for their contributions. Join our team as we focus on helping our fellow human beings overcome adversity and reach their full potential.

Our Benefits Include

• 15 days/120 Hours of Vacation Leave
• 14 days/112 Hours of Sick Leave
• 11 Paid Holidays
• Employee health insurance includes plan with a $0 premium for employee-only coverage
• Flexible Benefits – Dental, Vision, Life Insurance, Critical Illness and more
• Paid Parental & Family Medical Leave
• 6% Fully Matched Retirement Plan
• Reduced Tuition for In-State Colleges/Universities
• Employee Wellness Program
• Continued Education/Training Opportunities

Job Summary

The Senior Secretary for the Brookings office is a key position in the operations of the Brookings Vocational Rehabilitation District. Vocational Rehabilitation is a successful State and Federal funded program that has demonstrated success in assisting individuals with disabilities to obtain employment. The Senior Secretary is one of the first staff members who greets many of the recipients of VR services. In addition, this position implements procedures, adapts processes to meet business needs, and serves as a resource for the public and coworkers. Additional duties include scheduling appointments, maintaining files, authorizing services, paying invoices, organizing the work for other support staff, and coordinating schedules. This position is an office position typically 8 hours a day, Monday through Friday.

The Ideal Candidate Will Have

The ideal candidate will have great customer service skills, able to multitask, and work with a variety of people.

Knowledge Of

• business English including grammar, spelling, and punctuation;
• modern office equipment, practices, and procedures;
• computer software applications;
• bookkeeping methods.

Ability To

• type accurately in positions requiring keyboarding;
• operate a variety of office equipment;
• proofread and edit for grammar, spelling, syntax, and style;
• calculate solutions to arithmetic problems involving addition, subtraction, multiplication, division, and percentages;
• communicate in a concise and effective manner;
• compose a general business letter;
• read and comprehend written materials;
• accurately record, file, and transmit information;
• accomplish assigned professional tasks;
• organize and coordinate activities;
• research and compile data;
• establish and maintain effective working relationships with other employees and the general public; exercise tact, patience, and discretion in communicating and dealing with person of varying backgrounds and temperament.

Additional Requirements

This position is eligible for Veterans’ Preference per ARSD 55:10:02:08.

NCRC: If you possess a National Career Readiness Certificate, please submit the certificate with your application. For more information on how to acquire a National Career Readiness Certificate contact a South Dakota Department of Labor and Regulation Job Service Office. A certificate is not necessary to be considered.

The State of South Dakota does not sponsor work visas for new or existing employees. All persons hired will be required to verify identity and eligibility to work in the United States and complete an Employment Eligibility Verification, Form I-9. The State of South Dakota as an employer will be using E-Verify to complete employment eligibility verification upon hire.

The State of South Dakota offers $0 premium employee health insurance option plus eleven paid holidays, generous vacation and sick leave accrual, dental, vision, and other insurance options, and retirement benefits. You can view our benefits information here. This position is a member of Class A retirement under SDRS.

South Dakota Bureau of Human Resources and Administration

Telephone: [phone] Email: [e-mail]

http://bhr.sd.gov/workforus

“An Equal Opportunity Employer”