Administrative Assistant

State of South Dakota; Winner (SD); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

Vacation and sick leave

Job summary

Department of Social Services in Winner, SD, is seeking a dedicated receptionist/administrative professional. You will greet visitors, answer phones, provide service information, manage mail, and maintain computerized files, typing letters and forms as required.

The ideal candidate has a high school diploma or equivalent and can communicate clearly, work with minimal supervision, and handle busy workloads with a positive, customer-focused attitude.

Qualifications

• High school diploma or equivalent required.
• General office procedures experience preferred.
• Strong written and verbal communication skills.
• Ability to handle inbound inquiries with courtesy and professionalism.
• Experience with data entry and filing systems is a plus.

Responsibilities

• Greet and welcome visitors at the reception desk.
• Direct incoming phone calls.
• Provide current information on available services.
• Process and route mail.
• Generate and maintain computerized files.
• Type letters and forms.

Skills

Reception duties

Customer service

Phone etiquette

English grammar

Data entry

File management

Attention to detail

Education

High school diploma or equivalent

Tools

Photocopier

Fax machine

Computer

Printer

Job description

Job ID: 38277

Agency: Department of Social Services / Child Protection Services

Location: Winner, SD

Salary: $16.97 Hourly, depending on qualifications

Pay Grade: D

Closing Date: 11/16/26

This is a Full-Time 40 Hours Weekly position with the Department of Social Services (DSS). For more information on DSS, please visit https://dss.sd.gov/ .

The Department of Social Services strives to make a significant impact in the lives of the citizens of South Dakota. The Division of Child Protection Services is looking to recruit a proficient and customer-focused professional in the area of general administration. The desired candidate will possess a commitment to service; rigorous attention to detail; and the ability to work in a team-oriented environment.

• The primary duties associated with this position will include:
• greeting and welcoming individuals at the reception desk;
• directing incoming phone calls;
• providing current information on available services;
• process and route incoming and outgoing mail;
• generating and maintaining computerized files;
• typing various letters and forms.

The Ideal Candidate Will Have

• a high school diploma or equivalent education.

Knowledge. Skills. Abilities

• general office procedures;
• business letter writing, and English grammar, spelling and punctuation;
• communicate effectively, concisely provide information, explanations and instructions, and elicit information from others with varying levels of ability to understand;
• obtain and provide information by phone in a clear and courteous manner;
• demonstrate compassion, respect, courtesy, and tact when interacting with others;
• Maintain composure, efficiency and a positive customer-service oriented manner during periods of peak workload, with frequent interruptions;
• organize work, set priorities, meet critical deadlines and follow-up with minimal direction;
• operate office equipment such as a photocopier, fax machine, and computer;
• enter and retrieve data from computer system;
• independently recognize and define a problem; identify the resources available to help solve the problem; create and implement viable solutions; and follow through to ensure the problem is resolved to the satisfaction of all parties;
• exercise delegated authority to take action, and to recognize when it is appropriate to seek assistance from others when limits of delegated authority have been reached.

This position is eligible for Veterans' Preference per ARSD 55:10:02:08.

NCRC: If you possess a National Career Readiness Certificate, please submit the certificate with your application. For more information on how to acquire a National Career Readiness Certificate contact a South Dakota Department of Labor and Regulation Job Service Office. A certificate is not necessary to be considered.

The State of South Dakota does not sponsor work visas for new or existing employees. All persons hired will be required to verify identity and eligibility to work in the United States and complete an Employment Eligibility Verification, Form I-9. The State of South Dakota as an employer will be using E-Verify to complete employment eligibility verification upon hire.

The State of South Dakota offers $0 premium employee health insurance option plus eleven paid holidays, generous vacation and sick leave accrual, dental, vision, and other insurance options, and retirement benefits. You can view our benefits information here . This position is a member of Class A retirement under SDRS.

South Dakota Bureau of Human Resources and Administration

Telephone: [phone] Email: [e-mail]

http://bhr.sd.gov/workforus

"An Equal Opportunity Employer"