Senior Search & Conversational AI Lead

ICONMA; Charlotte (NC); On-site; USD 150,000 - 190,000; Full time

Benefits offered by this job

Health Benefits

Referral Program

Growth opportunities

Job summary

ICONMA is seeking a Search & Conversational AI Tech Lead for its Charlotte, NC site. You will lead the design, build, tuning, and operation of the site's search layer using Lucidworks Fusion, delivering grounded conversational search with scalable index and query pipelines across web, content, and commerce platforms.

You will implement semantic and neural hybrid retrieval, integrate with enterprise LLM services, and drive guardrails, latency targets, and cost governance while collaborating with

Qualifications

• Bachelor's degree or equivalent practical experience.
• 5+ years in search engineering, information retrieval, or enterprise app development with Lucidworks Fusion or similar platforms.
• Hands-on knowledge of schemas, analyzers, tokenization, synonyms, faceting, boosting, filtering, relevance scoring, connectors, REST APIs.
• Experience with semantic search, embeddings, RAG, grounding, and prompt design.
• Experience deploying search workloads in AWS and Kubernetes; observability and troubleshooting.

Responsibilities

• Lead the design, build, tuning and operation of the search layer of the client's website using Lucidworks Fusion.
• Translate customer needs into scalable index and query pipelines across web, content, commerce, and AI platforms.
• Design and implement collections, schemas, connectors, and REST API integrations.
• Build and tune lexical, semantic, vector, and neural hybrid retrieval and embeddings.
• Engineer single-turn and multi-turn search flows with intent recognition and entity extraction.
• Integrate with enterprise LLM services and manage guardrails and cost governance.
• Partner with cross-functional teams to deliver accessible search results and conversational answers.

Skills

Search engineering

Information retrieval

Java/Python

REST APIs

Communication

Education

Bachelor's degree in CS/IS/Engineering/Data Science or related

Tools

Lucidworks Fusion

Solr/Lucene

Elasticsearch/OpenSearch

Azure AI Search

Kubernetes

Job description

ICONMA is seeking a Search & Conversational AI Tech Lead for its Charlotte, NC site. You will lead the design, build, tuning, and operation of the site's search layer using Lucidworks Fusion, delivering grounded conversational search with scalable index and query pipelines across web, content, and commerce platforms.

You will implement semantic and neural hybrid retrieval, integrate with enterprise LLM services, and drive guardrails, latency targets, and cost governance while collaborating with