Senior Scrum Master — Lead Agile Delivery & Coaching

First American; Santa Ana (CA); Remote; USD 112,000 - 150,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision benefits

401k

PTO

Job summary

First American Trust seeks a Senior Scrum Master to lead agile teams, coach on Lean-Agile practices, and remove impediments to deliver customer value. You will partner with Product Owners, facilitate events, and help scale agile practices across teams in a dynamic environment.

The role requires strong facilitation, Jira proficiency, and experience with Scrum and SAFe methodologies, with a Bachelor’s degree in a related field. An inclusive, People First culture awaits.

Qualifications

• 5-7 years applying Scrum/Agile as Scrum Master
• 1-2 years of experience in the Scaled Agile Framework
• Experience coaching Agile teams across different sizes, maturity levels, and delivery contexts
• Strong knowledge of Scrum, Kanban, Lean-Agile principles, and continuous improvement practices
• Certified ScrumMaster or SAFe Advanced Scrum Master is required
• Bachelor's degree in Business, Information Technology, or related fields

Responsibilities

• Facilitate and drive effective Scrum and Agile events, including daily standups, backlog refinement, iteration planning, iteration reviews, and retrospectives.
• Coach teams in Scrum, Kanban, Lean-Agile principles, self-organization, collaboration, continuous improvement, and effective delivery practices.
• Build a safe, trusting, and inclusive team environment where concerns can be raised openly and addressed through problem solving.
• Partner with Product Owners to improve backlog health, prioritization, refinement, sprint readiness, PI Planning readiness and alignment to customer and business outcomes.
• Help teams establish meaningful sprint goals and improve delivery predictability, quality, flow, and accountability.
• Independently identify, understand, track, escalate, and help remove impediments, risks, dependencies, and organizational barriers.
• Lead structured problem-solving conversations that help teams and stakeholders address the causes of delivery challenges.
• Protect the team from unnecessary interruptions while maintaining appropriate transparency with stakeholders and leadership.
• Use Jira and other Agile tools to maintain accurate delivery information and communicate relevant metrics, trends, risks, dependencies, and progress.
• Use delivery metrics to support transparency, learning, and improvement rather than individual performance evaluation.
• Facilitate retrospectives that produce meaningful, documented improvement actions and coach team to follow through on those commitments.
• Coordinate with engineering leaders, managers, architects, business partners, and other Scrum Masters to resolve cross-team challenges.
• Represent the team in Coach Sync, ART Sync, and other ART-level coordination events.
• Help teams prepare for and participate effectively in PI Planning, including readiness, planning inputs, objectives, dependencies, risks, and commitments.
• Collaborate with other Senior Scrum Masters and Agile practitioners to share effective practices, lessons learned, facilitation techniques, and approaches for improving team and organizational agility.
• Contribute to the Lean-Agile Office's business agility roadmap and the continued evolution of First American Trust's Agile operating model.
• Demonstrate servant leadership, situational awareness, emotional intelligence adaptability, and a growth mindset.

Skills

Scrum Master

SAFe Advanced Scrum Master

Certified ScrumMaster

Jira

Agile coaching

Backlog management

Facilitation

Stakeholder management

Team coaching

Education

Bachelor's degree in Business, Information Technology, or related fields

Tools

Jira

Job description

First American Trust seeks a Senior Scrum Master to lead agile teams, coach on Lean-Agile practices, and remove impediments to deliver customer value. You will partner with Product Owners, facilitate events, and help scale agile practices across teams in a dynamic environment.

The role requires strong facilitation, Jira proficiency, and experience with Scrum and SAFe methodologies, with a Bachelor’s degree in a related field. An inclusive, People First culture awaits.