Senior Scrum Master & Business Analyst – Customer Solutions

Georgia IT, Inc.; United States; Remote; USD 110,000 - 160,000; Full time

Job summary

Georgia IT, Inc. is seeking an experienced Scrum Master to guide agile teams through sprint planning, daily standups, review and retrospective ceremonies in a dynamic enterprise environment.

You will write technical and functional user stories, collaborate with product owners and stakeholders, manage scope, risks and metrics, and ensure aligned delivery across channels, partners and vendors for a seamless customer experience.

Qualifications

• 8–10 years of overall experience.
• 2 years of Scrum Master experience in development projects.
• Experience facilitating sprint ceremonies (planning, daily standups, reviews, retrospectives).
• Experience writing technical and functional user stories.

Responsibilities

• Facilitate sprint planning, daily standups, reviews, and retrospectives.
• Coordinate with product owners and stakeholders for status updates and metrics.
• Write technical and functional user stories for product development.
• Collaborate with UI and API teams to ensure seamless customer experience.
• Maintain project scope and communicate with vendors and partners.

Skills

Scrum Master

User stories writing

Stakeholder engagement

Communication

Tools

Jira

ServiceNow

Job description

Georgia IT, Inc. is seeking an experienced Scrum Master to guide agile teams through sprint planning, daily standups, review and retrospective ceremonies in a dynamic enterprise environment.

You will write technical and functional user stories, collaborate with product owners and stakeholders, manage scope, risks and metrics, and ensure aligned delivery across channels, partners and vendors for a seamless customer experience.