Senior Scrum Master - Agile Leader for Enterprise Delivery

GCS Recruitment; Philadelphia (Philadelphia County); On-site; USD 90,000 - 120,000; Full time

Job summary

GCS Recruitment is seeking an experienced Scrum Master to support Agile delivery teams in Philadelphia. The ideal candidate will coach teams and influence stakeholders to enhance delivery practices, ensuring a successful enterprise technology transformation.

Key responsibilities include facilitating Agile ceremonies, collaborating with Product Owners, and driving improvements in delivery effectiveness. The position requires 5+ years of experience in Agile methodologies and strong stakeholder management skills.

Qualifications

• 5+ years' experience as a Scrum Master / Agile Practitioner.
• Strong understanding of Agile Scrum methodology and SAFe framework.
• Experience supporting enterprise-scale technology delivery teams.

Responsibilities

• Facilitate Agile ceremonies including Sprint Planning, Daily Stand-ups, and Retrospectives.
• Coach teams on Agile principles and Scrum practices.
• Identify and remove blockers impacting engineering delivery.

Skills

Agile methodologies

Scrum practices

Stakeholder management

Communication skills

Conflict resolution

Tools

Jira

Confluence

Azure DevOps

Job description

Scrum Master

About the Role

Seeking an experienced Scrum Master / Agile Practitioner to support enterprise Agile delivery teams on a strategic initiative focused on transforming network data platforms and digital infrastructure capabilities.

This role will sit within a highly collaborative engineering environment, partnering with Product Owners, Engineering Leaders, Architects, and cross-functional teams to enable successful delivery of complex technology initiatives.

The ideal candidate is not just a Scrum facilitator - the client is looking for an Agile leader who can coach teams, improve delivery practices, remove obstacles, influence stakeholders, and help engineering teams continuously improve.

About the Team & Project

The team is responsible for modernising how the organisation represents, manages, and leverages network data across the organisation.

Key initiatives include:

• Modernising digital representation of network infrastructure
• Supporting current HFC (Hybrid Fiber Coaxial) network capabilities and future Fiber network evolution
• Rebuilding platforms using modern data architecture principles
• Improving data governance, ownership, transparency, and quality
• Developing future capabilities including graph-based network representation and enhanced ecosystem integration

This is an opportunity to support a major enterprise technology transformation within one of the world's leading connectivity and technology organisations.

Responsibilities

• Facilitate Agile ceremonies including:
  • Sprint Planning
  • Daily Stand-ups
  • Sprint Reviews
  • Retrospectives
  • Backlog Refinement
  • Scrum of Scrums
  • PI Planning / ART ceremonies
• Coach teams on Agile principles, Scrum practices, and continuous improvement
• Partner with Product Owners to support backlog prioritisation, refinement, and delivery planning
• Identify and remove blockers impacting engineering delivery
• Manage risks, dependencies, and delivery challenges across teams
• Support SAFe Agile practices within an enterprise environment
• Track and communicate Agile delivery metrics including velocity, burndown, and team performance
• Drive improvements around team maturity, collaboration, and delivery effectiveness
• Work closely with Engineering Managers, RTEs, Product Owners, and business stakeholders

Required Skills & Experience

• 5+ years' experience as a Scrum Master / Agile Practitioner
• Strong understanding of Agile Scrum methodology and SAFe framework
• Experience supporting enterprise-scale technology delivery teams
• Proven ability to coach teams and improve Agile maturity
• Experience working with engineering, product, and cross-functional teams
• Strong stakeholder management and communication skills
• Experience managing:
  • Dependencies
  • Risks
  • Blockers
  • Delivery reporting

Hands-on experience with Agile tools:

• Jira
• Confluence
• Azure DevOps

Preferred Experience

• SAFe Scrum Master certification
• Certified Scrum Master (CSM)
• Experience supporting large-scale technology transformation initiatives
• Telecommunications, networking, infrastructure, or connectivity experience
• Experience working with complex data platforms or engineering environments

GCS is acting as an Employment Business in relation to this vacancy.