Scrum Master

GCS Recruitment; Pittsburgh (Allegheny County); On-site; USD 90,000 - 120,000; Full time

Job summary

GCS Recruitment is seeking an experienced Scrum Master / Agile Practitioner based in Pittsburgh, United States to support Agile delivery teams in the Project ION initiative. The role involves coaching teams, improving delivery practices, and facilitating Agile ceremonies.

The ideal candidate will have over 5 years of experience in Agile environments, specifically in enterprise-scale settings, and strong skills in stakeholder management and risk management.

Qualifications

• 5+ years' experience as a Scrum Master / Agile Practitioner.
• Experience supporting enterprise-scale delivery teams.
• Strong understanding of Agile methods and principles.

Responsibilities

• Facilitate Agile ceremonies such as Sprint Planning and Daily Stand-ups.
• Coach teams on Agile principles and continuous improvement.
• Identify and remove blockers impacting delivery.

Skills

Agile Scrum and SAFe framework

Coaching teams

Stakeholder management

Delivery reporting

Job description

About the Role

We are seeking an experienced Scrum Master / Agile Practitioner to support enterprise Agile delivery teams working on Project ION, a strategic initiative focused on transforming network data platforms and digital infrastructure capabilities.

This role sits within a highly collaborative engineering environment, partnering with Product Owners, Engineering Leaders, Architects, and cross-functional teams to enable successful delivery of complex technology initiatives.

The ideal candidate is not just a Scrum facilitator - we are looking for an Agile leader who can coach teams, improve delivery practices, remove obstacles, influence stakeholders, and drive continuous improvement.

About the Team & Project

The team is responsible for modernising how network data is represented, managed, and leveraged across the organisation.

Key initiatives include:

• Modernising digital representation of network infrastructure
• Supporting current HFC (Hybrid Fiber Coaxial) capabilities and future Fiber network evolution
• Rebuilding platforms using modern data architecture principles
• Improving data governance, ownership, transparency, and quality
• Developing future capabilities such as graph-based network representation and enhanced system integration

This is an opportunity to support a major enterprise technology transformation initiative.

Responsibilities

• Facilitate Agile ceremonies including:
  • Sprint Planning
  • Daily Stand-ups
  • Sprint Reviews
  • Retrospectives
  • Backlog Refinement
  • Scrum of Scrums
  • PI Planning / ART ceremonies
• Coach teams on Agile principles, Scrum practices, and continuous improvement
• Partner with Product Owners on backlog prioritisation, refinement, and delivery planning
• Identify and remove blockers impacting delivery
• Manage risks, dependencies, and delivery challenges across teams
• Support SAFe Agile practices within an enterprise environment
• Track and communicate Agile delivery metrics (velocity, burndown, team performance)
• Drive improvements in team maturity, collaboration, and delivery effectiveness
• Collaborate closely with Engineering Managers, RTEs, Product Owners, and stakeholders

Required Skills & Experience

• 5+ years' experience as a Scrum Master / Agile Practitioner
• Strong understanding of Agile Scrum and SAFe framework
• Experience supporting enterprise-scale delivery teams
• Proven ability to coach teams and improve Agile maturity
• Experience working with engineering, product, and cross-functional teams
• Strong stakeholder management and communication skills
• Experience managing:
  • Dependencies
  • Risks
  • Blockers
  • Delivery reporting