Scrum Master

GCS Recruitment; West Chester (Chester County); On-site; USD 100,000 - 130,000; Full time

Job summary

GCS Recruitment is looking for an experienced Scrum Master / Agile Practitioner to support enterprise Agile delivery teams on Project ION in Philadelphia. You'll be facilitating Agile ceremonies and coaching teams to enhance their delivery practices.

The ideal candidate has 5+ years of experience, a strong understanding of Agile and the SAFe framework, and a proven record of working with cross-functional teams. This long-term role involves working 4 days onsite.

Qualifications

• 5+ years' experience as a Scrum Master / Agile Practitioner.
• Strong understanding of Agile Scrum and SAFe framework.
• Experience supporting enterprise-scale delivery teams.

Responsibilities

• Facilitate Agile ceremonies including Sprint Planning and Daily Stand-ups.
• Coach teams on Agile principles and Scrum practices.
• Partner with Product Owners on backlog prioritization and delivery planning.

Skills

Agile Scrum

SAFe framework

Stakeholder management

Coaching

Tools

Jira

Confluence

Azure DevOps

Job description

Location: Philadelphia, PA (4 days onsite)

Contract: Long-term opportunity

Project: ION - Network Data Platform Modernisation

About the Role

We are seeking an experienced Scrum Master / Agile Practitioner to support enterprise Agile delivery teams working on Project ION, a strategic initiative focused on transforming network data platforms and digital infrastructure capabilities.

This role sits within a highly collaborative engineering environment, partnering with Product Owners, Engineering Leaders, Architects, and cross‑functional teams to enable successful delivery of complex technology initiatives.

The ideal candidate is not just a Scrum facilitator – we are looking for an Agile leader who can coach teams, improve delivery practices, remove obstacles, influence stakeholders, and drive continuous improvement.

About the Team & Project

The team is responsible for modernising how network data is represented, managed, and leveraged across the organisation.

Key initiatives include:

• Modernising digital representation of network infrastructure
• Supporting current HFC (Hybrid Fiber Coaxial) capabilities and future Fiber network evolution
• Rebuilding platforms using modern data architecture principles
• Improving data governance, ownership, transparency, and quality
• Developing future capabilities such as graph-based network representation and enhanced system integration

This is an opportunity to support a major enterprise technology transformation initiative.

Responsibilities

• Facilitate Agile ceremonies including:
  • Sprint Planning
  • Daily Stand‑ups
  • Sprint Reviews
  • Retrospectives
  • Backlog Refinement
  • Scrum of Scrums
  • PI Planning / ART ceremonies
• Coach teams on Agile principles, Scrum practices, and continuous improvement
• Partner with Product Owners on backlog prioritisation, refinement, and delivery planning
• Identify and remove blockers impacting delivery
• Manage risks, dependencies, and delivery challenges across teams
• Support SAFe Agile practices within an enterprise environment
• Track and communicate Agile delivery metrics (velocity, burndown, team performance)
• Drive improvements in team maturity, collaboration, and delivery effectiveness
• Collaborate closely with Engineering Managers, RTEs, Product Owners, and stakeholders

Required Skills & Experience

• 5+ years' experience as a Scrum Master / Agile Practitioner
• Strong understanding of Agile Scrum and SAFe framework
• Experience supporting enterprise‑scale delivery teams
• Proven ability to coach teams and improve Agile maturity
• Experience working with engineering, product, and cross‑functional teams
• Strong stakeholder management and communication skills
• Experience managing:
  • Dependencies
  • Risks
  • Blockers
  • Delivery reporting

Tools (Hands‑on Experience Required)

• Jira
• Confluence
• Azure DevOps

Preferred Experience

• SAFe Scrum Master certification
• Certified Scrum Master (CSM)
• Experience supporting large‑scale transformation initiatives
• Background in telecommunications, networking, or infrastructure
• Experience working with complex data platforms or engineering environments

What Makes a Strong Candidate?

A strong candidate can effectively support Scrum teams and Agile practices.

An excellent candidate will:

• Coach teams beyond ceremonies and improve ways of working
• Build strong relationships across engineering and product teams
• Influence stakeholders and challenge constructively
• Identify delivery risks early and drive resolution
• Improve accountability and delivery outcomes
• Operate comfortably in a complex enterprise environment

Start Date

ASAP

Work Arrangement

4 days onsite – Philadelphia