Senior Scrum Master

TeleTracking; Pittsburgh (Allegheny County); On-site; USD 120,000 - 158,000; Full time

Job summary

A leading company in healthcare technology seeks a Senior Scrum Master to guide Agile teams in delivering impactful solutions. This role involves coaching development teams, facilitating Agile ceremonies, and fostering continuous improvement within a collaborative environment. Ideal candidates will have extensive experience with Agile methodologies and project management, along with strong interpersonal skills. Join us in enhancing healthcare delivery through innovative technology solutions.

Benefits

Medical/dental/vision plans 100% paid for employees

401 (k) Retirement Savings

Tuition Reimbursement

Paid parental leave

Qualifications

• 8+ years as a Scrum Master in Agile software development environments.
• Experience with leading Agile ceremonies and managing sprint delivery.
• Strong understanding of CI/CD practices.

Responsibilities

• Facilitate Agile ceremonies like Daily Stand-ups and Sprint Planning.
• Track project timelines, risks, and deliverables.
• Coach and mentor Agile teams on best practices.

Skills

Agile principles

Scrum

Project management

Facilitation

Interpersonal skills

Education

Bachelor’s degree in Computer Science, Engineering, or Business

Master’s degree (preferred)

Tools

Jira

Azure DevOps

Confluence

MS Project

Job description

Join to apply for the Senior Scrum Master role at TeleTracking

Join to apply for the Senior Scrum Master role at TeleTracking

About The Role…

We are seeking a Scrum Master with strong project management and Agile coaching experience to join our growing team. You will guide Agile teams in delivering high-impact solutions for hospitals and care delivery organizations. As a servant leader and facilitator, you will coach development teams, remove impediments, and foster a culture of continuous improvement. The ideal candidate is passionate about Agile principles, healthcare technology, and team empowerment.

About The Role…

We are seeking a Scrum Master with strong project management and Agile coaching experience to join our growing team. You will guide Agile teams in delivering high-impact solutions for hospitals and care delivery organizations. As a servant leader and facilitator, you will coach development teams, remove impediments, and foster a culture of continuous improvement. The ideal candidate is passionate about Agile principles, healthcare technology, and team empowerment.

What You’ll Do…

• Facilitate all Agile ceremonies (Daily Stand-ups, Sprint Planning, Retrospectives, Reviews, etc.) (20%)
• Track and manage project timelines, risks, and deliverables using Agile tools (e.g., Jira, Azure DevOps) (15%)
• Coordinate cross-functional collaboration across engineering, product, QA, and business teams (15%)
• Drive continuous improvement through retrospectives, feedback loops, and team empowerment (10%)
• Support Product Owners in maintaining a well-groomed product backlog (10%)
• Ensure team adherence to Agile metrics, standards, and reporting (8%)
• Collaborate with scrum teams for smooth deployments (7%)
• Participate in PI Planning and support cross-team coordination in a SAFe (Scaled Agile) environment (5%)
• Coach and mentor Agile teams and stakeholders on Scrum principles and best practices (5%)
• Foster Agile maturity across the organization through workshops and one-on-one coaching (5%)
  
  

What We Look For...

• Strong understanding of Agile principles, Scrum, and Kanban frameworks
• Strong understanding of the Software Development Lifecycle. in a CI/CD environment
• Proven experience leading Agile ceremonies and managing sprint delivery
• Exceptional communication, facilitation, and interpersonal skills
• Experience with Agile project management tools (e.g., Jira, Confluence, MS Project)
• Ability to work effectively with distributed teams and cross-functional stakeholders
  
  

Preferred Qualifications:

• Certified ScrumMaster (CSM), SAFe Scrum Master (SSM), or equivalent Agile certification
• Experience working in healthcare IT or logistics software environments
• Familiarity with SAFe (Scaled Agile Framework) or other Agile-at-scale methodologies
• Experience mentoring junior Scrum Masters or Agile team members
  
  

Education (one of):

• Bachelor’s degree in computer science, Engineering, Business, or related field and 8+ years of experience as a Scrum Master in Agile software development environments
• Master’s degree in computer science, Engineering, Business, or related field and 5+ years of experience as a Scrum Master in Agile software development environments.
  
  

About Us…

TeleTracking is the world’s leading integrated healthcare Operations Platform that is Expanding the Capacity to Care by combining comprehensive technology solutions with clinical operations expertise to improve access to care, delivery, and transitions of care. We work with more than 900 hospitals globally, including the 3 largest health systems in the United States, providing workflow automation and ai-based decision support that creates optimized patient flow, improved capacity management, reduced wait times, and increased growth without compromised quality of care. TeleTracking values people with an entrepreneurial spirit, creativity and building strong relationships with our employees.

Benefits

• Medical/dental/vision plans 100% paid for employees and family members without coverage, which start from day one!
• Life and AD&D
• Flexible Spending Accounts: Medical, Dependent Care, and Transportation
• 401 (k) Retirement Savings
• Tuition Reimbursement
• Military Paid Leave (up to 6 months of base salary while on military leave)
• Paid Time Off
• Paid parental leave
  
  

Disclaimer

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position.

TeleTracking is an Equal Opportunity/Affirmative Action employer. TeleTracking recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, veteran status, physical or mental disability, genetic information, sexual orientation or preference, gender identity, marital status, or citizenship status.

Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  Software Development

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