Senior SAP O2C & SD Specialist — Hybrid Remote 1 Day

Parker; Erie (Erie County); On-site; USD 110,000 - 150,000; Full time

Job summary

Parker Hannifin Corporation is seeking an experienced Senior SAP Order to Cash (OTC) & Customer Service Specialist to lead design, configuration, and support of SAP ECC solutions across the full OTC lifecycle. The role is based in Erie, PA with a schedule of four days onsite and one day remote, requiring travel up to 10-15% for project needs.

You will partner with business stakeholders and IT teams to deliver scalable SAP solutions, manage end-to-end OTC processes, and support ABAP development

Qualifications

• Bachelor's degree in IT, Supply Chain, Business, Engineering, or related field.
• 5+ years SAP functional experience in SAP SD / OTC / CS.
• Strong hands-on configuration experience in end-to-end O2C processes SAP SD, Stockroom, CS and related Sales & Service processes.
• Experience with at least three full SAP implementations or major rollout projects.

Responsibilities

• Lead SAP OTC process design, configuration, testing, deployment, and support across SAP ECC environments.
• Partner with business stakeholders to gather requirements, analyze current-state processes, and define future-state solutions.
• Configure and support core SAP SD & CS functionality, including: Sales orders; Pricing and condition techniques; Availability check and ATP; Delivery & Shipping processing; Billing and invoicing; Returns management, Credit and debit memo processing; Output management; OTC Master Data.
• Support integrations between SAP SD and related modules, including FI/CO, MM, PP, Stockroom management, GTS, and CRM/eCommerce platforms.
• Design and support end-to-end OTC processes such as quote-to-order, order fulfillment, billing, revenue recognition, and accounts receivable integration.
• Lead or participate in SAP ECC rollout, enhancement, and optimization initiatives.
• Collaborate with technical teams on ABAP development, integration design, middleware, EDI, APIs, and data migration.
• Develop test scripts, support all testing cycles, provide end-user training, documentation, and post-go-live support.
• Support cutover planning, go-live execution, hyper care, and post-production stabilization.
• Troubleshoot production issues, perform root cause analysis, and deliver timely resolutions.
• Ensure SAP solutions comply with internal controls, audit requirements, and enterprise architecture standards.

Skills

SAP O2C

SAP SD

Interdepartmental collaboration

Stakeholder management

Global matrix environment

Education

Bachelor's degree in IT/SC/Business/Engineering

Tools

ABAP

SAP ECC

ServiceNow

EDI

Job description

Parker Hannifin Corporation is seeking an experienced Senior SAP Order to Cash (OTC) & Customer Service Specialist to lead design, configuration, and support of SAP ECC solutions across the full OTC lifecycle. The role is based in Erie, PA with a schedule of four days onsite and one day remote, requiring travel up to 10-15% for project needs.

You will partner with business stakeholders and IT teams to deliver scalable SAP solutions, manage end-to-end OTC processes, and support ABAP development