Senior SAP Concur Systems Administrator

Telemetry Today LLC; Northern (KY); Hybrid; USD 110,000 - 150,000; Full time

Benefits offered by this job

Flexible Time Off

Medical, dental, and vision insurance

Gym memberships

401(k) matching

Wellness programs

Employee assistance resources

Job summary

Voyager Technologies seeks a SAP Concur Systems Administrator to manage the SAP Concur platform, ensuring efficient travel and expense processes aligned with policy and a positive employee experience.

You will partner with Finance, Accounting, IT, HR, and travel stakeholders to maintain system functionality, resolve issues, and improve workflows, reporting, and compliance. This role requires 5+ years of hands-on Concur experience and strong Excel skills.

Qualifications

• 5+ years hands-on SAP Concur administration experience.
• Experience with expense reporting, corporate card programs, reimbursement processes, and approval workflows.
• Experience maintaining user access, expense policies, audit rules, and accounting data within Concur.
• Strong troubleshooting, analytical, and organizational skills.
• Ability to explain system processes clearly to employees with varying levels of technical knowledge.
• Experience collaborating with Finance, Accounting, IT, and external support teams.
• Proficiency with Microsoft Excel and data validation.
• Ability to handle confidential employee and financial information with discretion.
• Bachelor’s degree in business, accounting, information systems, or related field, or equivalent practical experience.

Responsibilities

• Administer SAP Concur, including user profiles, access permissions, approval workflows, expense types, and organizational settings.
• Configure and maintain expense policies, audit rules, reimbursement settings, and accounting allocations.
• Support employee onboarding, role changes, and offboarding within the platform.
• Review system updates, assess their impact, and coordinate testing and implementation of relevant changes.
• Maintain documentation for system configurations, procedures, and change history.
• Serve as the primary point of contact for Concur questions and support requests.
• Troubleshoot expense report, approval, reimbursement, and travel booking issues, as applicable.
• Coordinate with SAP Concur support and internal teams to resolve complex issues.
• Develop user guides, training materials, and communications that help employees and approvers use the system effectively.
• Monitor integrations and data feeds between Concur and connected systems, including HR, identity management, corporate card providers, and accounting or ERP platforms.
• Investigate failed imports, exports, and data discrepancies in collaboration with internal teams and vendors.
• Maintain accurate employee, cost center, project, and general ledger mapping data.
• Support reconciliation of corporate card transactions and expense data with Accounting.
• Create and maintain reports on spending, policy exceptions, outstanding transactions, and approval activity.
• Support audits by providing system records, reports, and configuration documentation.
• Maintain system controls that support company travel and expense policies, appropriate access, and segregation of duties.
• Identify opportunities to simplify processes, reduce manual work, and improve data accuracy.
• Gather business requirements and coordinate configuration changes, testing, and user communications.

Skills

Concur administration

Expense workflows

Troubleshooting

Analytical skills

Communication

Cross-functional collaboration

Excel proficiency

Education

Bachelor’s degree

Tools

SAP Concur

ERP integrations

NetSuite

Job description

Voyager Technologies seeks a SAP Concur Systems Administrator to manage the SAP Concur platform, ensuring efficient travel and expense processes aligned with policy and a positive employee experience.

You will partner with Finance, Accounting, IT, HR, and travel stakeholders to maintain system functionality, resolve issues, and improve workflows, reporting, and compliance. This role requires 5+ years of hands-on Concur experience and strong Excel skills.