Senior SAP Concur Administrator - Travel & Expense

Cengage Group; Jacksonville (FL); On-site; USD 77,000 - 100,000; Full time

Job summary

Cengage Group in Kentucky is seeking an experienced Concur Administrator to manage SAP Concur Travel & Expense across Finance, HR, IT, and operations. You will lead configuration, user management, and policy enforcement to ensure a compliant and efficient T&E environment.

You will build reports, monitor performance, integrate Concur with ERP systems, and support card programs while training users and maintaining data integrity.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• Over 5 years coordinating, managing, or supporting SAP Concur Travel & Expense.
• Experience integrating Concur with ERP financial systems (SAP).
• Direct experience managing corporate card programs, credit card feeds, reconciliation, and payment processing.
• Experience supporting travel booking tools, TMCs, and Concur Travel preferred.
• Knowledge of expense management processes, reimbursement workflows, receipt management, and travel compliance requirements.
• Experience with Travel, Expense, Request, Reporting, ExpenseIt, TripIt, and related Concur solutions.

Responsibilities

• Act as the main administrator and technical lead for the SAP Concur Travel & Expense platform.
• Configure and coordinate users, roles, expense categories, forms, workflows, policies, audit rules, travel settings, and reporting structures.
• Coordinate approval workflows and travel policies in alignment with company guidelines and compliance requirements.
• Perform system maintenance, testing, upgrades, and configuration changes following established guidelines.
• Monitor system performance, troubleshoot issues, and optimize configurations to improve efficiency and user experience.
• Maintain integrations between Concur and ERP, HR, payroll, and financial systems, including expense data feeds and payment handling.
• Support corporate card programs, including credit card feeds, reconciliation, clearing procedures, and managing exceptions.
• Build, customize, and maintain reports, dashboards, and analytics within Concur.
• Examine travel and expense spend data to identify trends, uncover compliance risks, and find cost-saving opportunities.
• Explore approaches to optimize travel and expense management through system automation and refinements.
• Act as the primary liaison between business partners and technical teams for Concur-related projects.
• Offer knowledge on travel and expense guidelines, policy formulation, reimbursement procedures, and adherence requirements.

Skills

Concur Travel & Expense administration

SAP ERP integration

Financial systems knowledge

Education

Bachelor's degree in Information Systems, Computer Science, Finance, Accounting, Business Administration, or related field

Tools

SAP Concur Travel & Expense

ERP integration (SAP)

Job description

Cengage Group in Kentucky is seeking an experienced Concur Administrator to manage SAP Concur Travel & Expense across Finance, HR, IT, and operations. You will lead configuration, user management, and policy enforcement to ensure a compliant and efficient T&E environment.

You will build reports, monitor performance, integrate Concur with ERP systems, and support card programs while training users and maintaining data integrity.