Senior Salesforce Transformation Program Manager

Cloudious LLC; Tennessee; Hybrid; USD 120,000 - 150,000; Full time

Job summary

Cloudious LLC in Franklin, Tennessee (Hybrid) seeks a Salesforce Program Manager with 12+ years of experience to lead the North Star transformation program across Salesforce, Data Cloud, Contact Center, Dealer, and AI workstreams.

You will manage cross-functional teams, governance forums, stakeholder engagement, planning, risk management, and delivery execution across multiple workstreams, ensuring timely delivery and value realization.

Qualifications

• Experience leading large, multi-stream Salesforce programs.
• Proven ability to manage governance forums and executive reporting.
• Strong skills in risk management, budgeting, and stakeholder alignment.

Responsibilities

• Lead end-to-end program governance, planning, execution across multiple workstreams.
• Develop integrated program plans, milestones, dependencies, release schedules, commitments.
• Drive executive stakeholder communication and leadership reporting.

Skills

Salesforce Delivery Leadership

Agile Program Management

PI Planning & Release Management

Executive Stakeholder Management

Risk & Dependency Management

Financial Planning & Budgeting

Vendor & Partner Governance

Customer Experience Programs

Data Cloud & AI Programs

Communication & Leadership

Job description

Cloudious LLC in Franklin, Tennessee (Hybrid) seeks a Salesforce Program Manager with 12+ years of experience to lead the North Star transformation program across Salesforce, Data Cloud, Contact Center, Dealer, and AI workstreams.

You will manage cross-functional teams, governance forums, stakeholder engagement, planning, risk management, and delivery execution across multiple workstreams, ensuring timely delivery and value realization.